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2015
Excellent 8.7
Based on 1979 reviews

Recent customer comments

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Excellent



based on 1979 reviews
  • Cleanliness 9.0
  • Facilities 8.5
  • Location 8.5
  • Room Comfort/Standard 8.9
  • Service 8.8
  • Value for money 8.7
  • Food/Dining 8.3

Mohamed A. from Singapore
Couples
Stayed 3 nights in December 2013
Good value, great staff
Good value, great staff, centrally located
Great value for money. Staff was efficient. Good hotel location. The room was clean. The breakfast buffet was a bit small though. Overall, worth the stay.
Reviewed December 26, 2013

Agnes L. from Indonesia
Business travelers
Stayed 2 nights in December 2013
Great Affordable Hotel
Good value for money, good architecture and design, friendly staff
Reviewed December 26, 2013

LIM P. from Singapore
Couples
Stayed 3 nights in December 2013
Nice hotel with friendly staffs
Breakfast is good. Hotel settings is great. Room is comfortable
Reviewed December 26, 2013

Weicheng L. from Taiwan
Solo travelers
Stayed one night in December 2013
A must in Yogyakarta
1. Historic hotel 2. Good value for money 3. Helpful staff
This is a historic hotel. Not so near to the major shopping area and train station. You can go on foot or by taxi to Malioboro Street. Numerous arts decoration was found in the corridors, lobby and other public areas. A hotel with great sense.
Reviewed December 25, 2013

Amutham R. from Singapore
Families with young children
Stayed 2 nights in December 2013
Spacious Room / Central/ Shopping
Good breakfast, Nice pool and good location
Good value and food and wished I had stayed another day
Reviewed December 24, 2013

Norliela R. from Singapore
Families with young children
Stayed 3 nights in December 2013
Wonderful
Clean,Comfort and Security
Very good. Staff were polite and extremely friendly.The water for bathing is ample and luxurious. The security is excellent and makes you feel very safe. The Phoenix Hotel is good although for standard room it was a bit small. Glad to be given one free upgrade to Deluxe. That was a wonderful gesture by the hotel management. Had a wonderful stay at the Phoenix and perhaps what the the hotel management could look into is to provide special promotional offers for longer stays. Phoenix is a good hotel.
Reviewed December 24, 2013

Natalie S. from Australia
Couples
Stayed 2 nights in December 2013
I didn't really want to leave.
Location, staff, and breakfast!
A magnificent hotel with an interesting history. The soaring ceilings and colonial/Javanese architecture just blew me away. This hotel's greatest asset - however - is the staff, who went out of their way to assist us (when it would have been easier not to).
Reviewed December 22, 2013

Benny T. from Singapore
Families with older children
Stayed 3 nights in December 2013
Comfortable and convenient
Cleanliness; friendly and responsive staff
Reviewed December 18, 2013

Linda L. from United States
Solo travelers
Stayed one night in December 2013
Fabulous hotel, would definitely return
Beautifully appointed building and interior design, buffet breakfast, spa/massage
Loved this hotel. Room was gorgeous in keeping with the rest of the hotel. Buffet breakfast was the best - something for everyone, so many new things to try. Lots of fresh fruit. Location was just a few minute becek ride to the Marlboro shopping district. Hotel staff very pleasant, helped us hire a taxi to take us to Pramathan temple. Had a massage at their wonderful spa.
Reviewed December 17, 2013

Kenny S. from Indonesia
Solo travelers
Stayed 2 nights in December 2013
Wonderful hotel at yogyakarta
Clean , nice and wonderful hotel
Very nice stay here with room clean , in the town , close to anywhere , nice staff , everything ok , believe .
Reviewed December 15, 2013