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Excellent 8.7
Based on 1969 reviews

Recent customer comments

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based on 1969 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.6
  • Location 8.6
  • Room Comfort/Standard 8.9
  • Service 8.8
  • Value for Money 8.7
  • Food/Dining 8.3

Norliela R.
December 24, 2013
Clean,Comfort and Security
Very good. Staff were polite and extremely friendly.The water for bathing is ample and luxurious. The security is excellent and makes you feel very safe. The Phoenix Hotel is good although for standard room it was a bit small. Glad to be given one free upgrade to Deluxe. That was a wonderful gesture by the hotel management. Had a wonderful stay at the Phoenix and perhaps what the the hotel management could look into is to provide special promotional offers for longer stays. Phoenix is a good hotel.

Natalie S.
December 22, 2013
I didn't really want to leave.
Location, staff, and breakfast!
A magnificent hotel with an interesting history. The soaring ceilings and colonial/Javanese architecture just blew me away. This hotel's greatest asset - however - is the staff, who went out of their way to assist us (when it would have been easier not to).

Benny T.
December 18, 2013
Comfortable and convenient
Cleanliness; friendly and responsive staff

Linda L.
United States
December 17, 2013
Fabulous hotel, would definitely return
Beautifully appointed building and interior design, buffet breakfast, spa/massage
Loved this hotel. Room was gorgeous in keeping with the rest of the hotel. Buffet breakfast was the best - something for everyone, so many new things to try. Lots of fresh fruit. Location was just a few minute becek ride to the Marlboro shopping district. Hotel staff very pleasant, helped us hire a taxi to take us to Pramathan temple. Had a massage at their wonderful spa.

Kenny S.
December 15, 2013
Wonderful hotel at yogyakarta
Clean , nice and wonderful hotel
Very nice stay here with room clean , in the town , close to anywhere , nice staff , everything ok , believe .

December 13, 2013
Absolutely Marvelous!
The Pool, The Room, The Design
It was absolutely marvelous! Didn't expect it would be that good, it went far beyond my expectations! I felt like I left too soon after having 2 nights stay. Marvelous experience started when I was offered a room upgrade upon check in. Not a pool view room but the suite was definitely more than sufficient to accommodate me the solo traveler. Staffs went extra extra miles to ensure all my needs were meet. If you're visiting Yogyakarta, look no elsewhere, The Phoenix Hotel is where you ought to stay!

December 12, 2013
Superb hotel
Location Breakfast/Food Hotel-Interiors
Very nice hotel with a wide variety of Breakfast, nice Dining area & artistic interiors. Value for money

Sridhar S.
December 12, 2013
The stay was comfortable
Friendly staff, very quiet, good breakfast
The stay was comfortable with friendly staff and easy access location.

Joyce T.
December 12, 2013
The staffs are friendly
Variety foods for breakfast

Saksit C.
December 11, 2013
Classic hotel in Yogjakarta
Decoration, Location, Breakfest
It's located in centre of Yogjakarta with 20 min from airport.The buildings and decoration in hotel are extremely historical and classic.The F&B service was very recommended.Bussiness centre isn't that good. They offer me to use a computer that seem like 10 year ago(no sd card slot only floppy disk slot!)