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Excellent 8.7
Based on 1982 reviews

Recent customer comments

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based on 1982 reviews
  • Cleanliness 9.0
  • Facilities 8.5
  • Location 8.5
  • Room Comfort/Standard 8.9
  • Service 8.8
  • Value for money 8.7
  • Food/Dining 8.3
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Muhammad A.
October 28, 2013
Historical, centrally located, and luxurious
Art deco design, swimming pool, breakfast
I would say I enjoyed the entire experience at Phoenix hotel. We were given this fresh welcome drink when we approached the friendly receptionist. The staff was also really nice and they did their job really well. As we entered the hotel, the art deco colonial mix with Yogyakarta heritage was clearly felt. The interior of lobby and breakfast restaurant, and the exterior of balcony of the rooms has given us a glimpse of the uniqueness of this hotel. However, the standard room was pretty small and the bathroom too. the shower room was really narrow that it made really hard for me to move. Thou we love the old traditional java furniture inside. We also were given free 1,5 hours of rickshaw ride (becak) and we decided to extend to use the rickshaw to go around. Unfortunately the rickshaw driver was deceiving us by not being transparent to the area that we want to go. We wanted to see kota gede, the silversmith area and he dropped us to some of the commercial silversmith only. When we asked whether they still have more shops he told us there is no more, but luckily we look around and found there are still many stretch of shops further. We decided to pay him the extra and left him.

Jeremy G.
United Kingdom
October 28, 2013
very good hotel
great hotel classy
Very nice hotel but a little far from the main areas for shopping and visiting. Everything else is superb. If you dont mind walking a bit or catching transport this is one of the best hotels in jogja

October 25, 2013
Heritage Hotel with amazing ambience
Historic building well designed, interesting architecture, good service, great breakfast
We had a great stay at the hotel. Heritage hotel, with colonial style architecture interesting deign features at same time modern facilities. The rooms was spacious & very comfortable. Our allotted room had a city facing balcony which was not too great, however the Hotel on request changed our room to the courtyard facing balcony which they did and we appreciate. Staff is very friendly and helpful in providing assistance Location is great - close to the central area - Malioboro street and easy to move around in the city center to the shopping areas /museums etc - abt 10 min by "bechak". Good spread at breakfast and good dining options

Kamphol S.
October 24, 2013
nicest hotel in Yogya
Staff was great, good atmosphere, comfort room
This got to be the bst hotel in Yogya, check rates for best rates as this can be value for your money, the room and atmosphere is great, food is good, atphomere is good, staff trained well. Would come back here ans preferred choice hotel in Yogya.

Siewsin L.
October 22, 2013
Luxurious boutique hotel with a historic flair
Great pool, historic building, luxurious room
The hotel was excellent though it did not offer any tour packages to the local sites, there are plenty of tour operators around the corner intersection though.

Anthony W.
October 20, 2013
Family trip
Great atmosphere, restraunts have a great selection, staff always helpful
Was a very relaxed stay for 5 nights. The hotel is close to major attractions by car or becep. Only 5 minutes drive or 15 in a becep from Maliobro street markets and shops.

Mireille D.
October 18, 2013
Noisy hotel
Staff kindness

Terence T.
October 16, 2013
stunning architecture
architecture and pool
had a comfortable stay. make sure to book a room that overlooks the pool for the best view. they do have wings which do not overlook the pool and thus lacking that very nice view.

David B.
October 14, 2013
We felt very safe and the decor is very classy
Great service and friendly staff
Very enjoyable. I think most guests must have pre planned itineraries because there was not a great deal of information available at the hotel about Yogyakarta and the map of the city that is given out could be improved upon. Otherwise our stay was very pleasant

Yeo M.
October 14, 2013
Lovely Classic Heritage Hotel
Decoration, Breakfast and Atmosphere
Staff is friendly and helpful. Breakfast is very good with a lot of choices, local, Chinese and western. Dining area is very nicely arrange with indoor (air-con) and outdoor (with traditional music). Hotel corridor and lobby are full of decoration just like a heritage grand mansion.