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Recent customer comments

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Very good

based on 147 reviews
  • Hotel Condition/Cleanliness 7.1
  • Facilities 6.5
  • Location 7.6
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for Money 7.3
  • Food/Dining 6.1
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Narttaya J.
February 14, 2016
Helpful staff and nice Onsen
Staff is nice and helpful even they can t speak English well. Guest for dorm must use onsen as shared bathroom. ... However it is alright, staying in Onsen in the evening is so relax. Old hotel but facility is clean and helpful staff.

Narttaya J.
February 14, 2016
Nice Onsen, clean room (female dorm)
Onsen, helpful staff, clean room
Bus stop is at Herb center station, and walk up to hotel. They have wonderful onsen. Inside and outside. Also they have bike rental to enjoy riding around the lake. Staff can't communicate in English well but helpful, and nice. If you are budgeted travel, strongly recommend to stay here (Dorm). It s worth money. Con is shared restroom is not seperate women and men. Other things are good and worth money

Anurag L.
January 29, 2016
Great outdoor onsen !!
Good price, good Fujisang view, recommend Ryokan style room on 4th floor and don't forget to experience at outdoor onsen

Chloe K.
Hong Kong
January 27, 2016
It's next to the bus stop and museum (but note the time of last bus). Having a a good view to Kawaguchi Lake. It's far away from convenient store (more than 25mins) The hot spring is nice to enjoy. I occupy the whole 4ppl room myself. Thanks for lending me the umbrella when it's raining.

wan W.
Hong Kong
January 13, 2016
good value for a dorm bed
nice onsen, near the fuji lake, walking distance to the shop street
good value for a dorm room with free access to the onsen.

Kuanjen H.
January 05, 2016
Old hotel with aged factility
Location is not too bad, free bicycle when 2 night stays
The hotel is quite old but the cleanliness is acceptable. It is located beside the lake with very good view but

thitawan D.
November 26, 2015
Old hotel with good onzen
Onzen location and good value for money
Pleasant stay, love the onzen

thitawan D.
November 26, 2015
Love the onzen
Onzen, location and worth of money
Happy stay, love the onzen

Mei L.
November 12, 2015
Onsen, comfort and away from city
It was alright but the price was very hefty

Thanapoom S.
November 06, 2015
Feel good to stay here
Onsen, Location, Rooms