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Excellent 9.0
Based on 175 reviews

Recent customer comments

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based on 175 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.7
  • Location 8.7
  • Room Comfort/Standard 9.0
  • Service 9.6
  • Value for Money 8.6
  • Food/Dining 9.2

Blair H.
United States
December 18, 2015
Fantastic stay
hospitality, location, relaxation

Christine P.
United Kingdom
December 15, 2015
Discovery of Japanese traditions
The greeting and care offered is second to none, you get a glimpse of the Japan culture and way of life
This was Japanese hospitality at its best

ianthe L.
December 06, 2015
Great ryokan!
The view of the river, the location and the staff
Had a relaxing night at the Ryokan.. the room was beautiful and room attendants were very nice:) Recommended!

Linda L.
United States
November 05, 2015
Beautiful/historic inn but shared bathrooms
Historic charming old home, food and genuine hospitable service
While we loved the charm of this old historic beauty, the shared bathroom and stairs were a challenge for some in our party. But if you go w the proper level of expectation and accept it's grace in its own terms, your stay can be every enchanting. Very peaceful in the river view rooms. Not handicap accessible or those mobility issues due to stairs.

aiwen Z.
November 05, 2015
friendly staff, comfortable
friendly staff, comfortable, good food
very friendly and helpful staff,grate serviece. fantastic food.very comfortable.

Candy K.
October 14, 2015
We enjoyed our stay!
Location, food, staff performance
Nice ryokan. Walking distance from the train station. Foods was really really good.

Ryan C.
October 10, 2015
a place where people can totally relax
1. pretty quiet, and the room is just next to the river 2. high value of money kaiseki - ryori dinner set 3. good hot spring

Anthony B.
September 19, 2015
welcoming staff
friendly staff, location, breakfast

Aaron M.
September 12, 2015
Beautiful relaxing ryoken with excellent service
Helpful staff, such a relaxing room overlooking river, onsen
The room was perfect, even more relaxing than we imagined and the staff member who looked after us rnt out of her way to be helpful, including identifying local places for dinner that met our dietary needs, and the breakfast we had there was the best breakfast we had whilst in japan. Highly recommended.

Rachel W.
September 08, 2015
Beautiful building, amazing atmosphere, hot springs