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Recent customer comments

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All reviews (163)

Business travelers (19)

Couples (51)

Solo travelers (46)

Families with young children (13)

Families with older children (25)

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based on 163 reviews
Hotel Condition/Cleanliness
Room Comfort/Standard
Staff Performance
Value for Money

9.7 Nicole N.
September 30, 2015
Great location
Location, Food, staff
It was my first time in Hiroshima. Its quite centrally located. Still have to walk a few minutes before the places of interest and streetcar but location is quiet. Enjoy my stay with ANA. Next time would like to choose back ANA.

9.3 Nancy K.
August 30, 2015
Highly recommended!
Great location, friendly, helpful staff and very comfortable bed.
I arrived late and was met by very helpful and understanding staff. They upgraded my room and it was fantastic. I regretted having to get and go sight seeing the next day. I didn't eat at the hotel so can't comment on the food but the location and employees make this a place I highly recommend!

6.3 Siroj W.
August 11, 2015
Very clean and friendly service
beautiful grand and nice service
very good!

10 Gary A.
September 21, 2015
Peaceful Crown PLaza
close to peace park service is good rooms are very tidy
I enjoyed my stay with ANA CP, just a 5 minute walk over the bridge to peace park, were it stole my heart n soul I recommend anyone to go there and pay there respects and see the areas and many stories of the history of the Hiroshima Nuclear bomb never again they say Man is the most destructive on this planet

10 Carol P.
June 12, 2015
Lovely Stay
Excellent Reception Staff, Cleaners & Lovely Clean Room & General Hotel Decoration. Also good Location
I've stayed before with my adult son. I love this hotel, it's location is Great and the Staff are all Lovely and the whole hotel is very clean and Really nicely decorated. It was equally as nice staying there on my own. I would certainly stay again!

9.3 Eleanor F.
May 28, 2015
Great location, wonderful staff
Location, staff, room
Most impressed with this hotel. Staff are so helpful, location is great - five minute walk from Memorial Peace Park, rooms are spacious and comfortable. Can't fault the hotel. We didn't eat there. Wifi was brilliant. We caught a taxi to the hotel from the Shinkansen but the Streetcar ran down the street adjacent to the hotel (no. 1). Try the relaxing eye masks in the room. They really do help you sleep.

9.7 Rachel P.
June 04, 2015
Fabulous stay
The room we booked was not available so we were upgraded to a club level, the room was very spacious and comfortable. The staff spoke fantastic english and were very helpful!

8.7 James S.
United Kingdom
March 02, 2015
Location, staff, rooms
It was great. I booked a non-smoking room, but on my arrival the room I had been given stank of smoke. I asked to be changed and they moved me to a beautiful room on the 21st floor with an amazing view. Excellent time.

9.3 kunaporn B.
United States of America
February 13, 2015
Hiroshima stay
Clean feat location and great service
Relaxing and comfortable

9.3 kunaporn B.
United States of America
February 12, 2015
Nice clean at a great location
Location, great customer service, nice hotel
It fit what I needed