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Very good 7.7
Based on 163 reviews

Recent customer comments

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Very good

based on 163 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 8.2
  • Location 7.4
  • Room Comfort/Standard 7.9
  • Service 8.1
  • Value for Money 8.0
  • Food/Dining 6.6

Cheong C. from United Kingdom
Solo travelers
Stayed one night in January 2016
Value for money
A budget hotel located at the downtown of Kobe and easy to get around hot travel spots.
Reviewed January 31, 2016

Thunyaporn W. from Thailand
Stayed one night in December 2015
suitable price hotel
staff,shuttle bus to train station,room
Reviewed January 02, 2016

Caius C. from Australia
Stayed one night in November 2015
Better than expected.
Clean room, walking distance (15 mins) from transportation, close to 24-hour convenience stores.
We booked the small semi/semi-double room. The room was small but clean and comfortable. The front desk staff were polite. There was restaurant, vending machine and souvenir shelves. The hotel was very convenience with convenient stores and transportation nearby. They have limited quantity of bicycles free to borrow. We recommend this hotel if you want to stay in Kobe.
Reviewed December 07, 2015

JONG L. from Malaysia
Business travelers
Stayed 3 nights in November 2015
Walking distance from Sannomiya Stn
Clean, Breakfast, Convenient
About 10 mins walk from Sannomiya Stn, but alot of interesting shops to look at along the way. Breakfast was good and room was clean.
Reviewed December 05, 2015

CHEUNG Y. from Hong Kong
Solo travelers
Stayed one night in November 2015
Solo traveler
Clean, convenient location
Nice but it was a bit expensive
Reviewed November 12, 2015

Garoon S. from United States
Stayed 3 nights in October 2015
Good location
Friendly staffs, Quiet and good hot water.
Uncomfortable bed, it was too soft. My wife had backache next morning and went on for entire Japan trip. It was hard on her to get around of sightseeing places. The room is too small for 2 persons just to walk by each other. I don't know how you can get out the room in case of emergency. It should not be a room for couple.
Reviewed November 05, 2015

Sukanya T. from Thailand
Business travelers
Stayed one night in October 2015
Reviewed November 03, 2015

Juan P. from Spain
Stayed 2 nights in August 2015
Nice hotel at affordable price
Price, clean room, location
This is a nice hotel with a very affordable price for what it offers. The location is not bad (not far from the center), and you can have some nice views of the city. Anyhow, the rooms are very small, like in an inn. It feels quite similar to an inn, but with a better lobby.
Reviewed September 03, 2015

ROMAIN D. from France
Stayed one night in July 2015
Location and room were OK
Good location, near Sannomiya station, pretty spacious room, laundry available
We were pretty satisfied of our stay at Sannomiya Union Hotel. The room was clean and pretty spacious. It is located 10 mn walking from Sannomiya station, 20 mn walking from downtown Sannomiya and 35-40 mn walking from the port of Kobe.
Reviewed August 11, 2015

YAN J. from China
Stayed one night in July 2015
clean, warm staff
It was good.
Reviewed July 25, 2015