not happyGuest Rating: 1.7
Cecil B.
Canada
Couple
Date of Stay: 15 Oct 2008
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I would not stay there again, but the location is good, Alpha is within walking distance of many nice restaurants, shopping areas and cultural sites, including the Gion area, Yasaka Shrine, Nishiki Market, transportation, and about a 1,300 Yen taxi ride from Kyoto stn. There is free unsecured wireless and a guest-use computer in the lobby.
The staff were not very helpful, unlike the Japanese who usually give wonderful service. They were not unhelpful when pushed, however. The room was somewhat smelly, dirty, and quite noisy, and the beds were not very comfy. We were glad to move to another hotel just down the street that was cheaper, cleaner, and where the staff were awesome.
Good location.
Rooms were dirty, smelled bad, and the staff were not particularly helpful, not at all up to the usual Japanese standard, which is stellar.
- Hotel Feature Tip : Go to the Unizo Hotel, 1 block north. It is cheaper, nicer and the staff are super.
Fantastic place!!Guest Rating: 4.7
Gavin P.
Australia
Couple
Date of Stay: 05 Jul 2008
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The hotel was great. The thing that made this place outstanding was the staff. They were so friendly and helpful and went beyond what was required to help. For example, we wanted to find some rice paddies near the train station. The lady at front desk rang the train station and found out exactly where to go, how long it would take, and how much it cost. No request was ever a problem.
Another great point was the cleanliness of the rooms - they were spotless. And there is free internet downstairs at reception which was another bonus.
The location of this hotel is fantastic. Downstairs is a 7/11 and you're right in the middle of the shopping district. There are heaps of restaurants nearby too and the train station is a 2 min walk away.
The only thing one could possibly comment on is the age of some of the furnishings. However, in saying this they are clean and very well maintained. Make sure you ask for a room on the 9th floor if you want a non-smoking room as this is the only floor where there are non-smoking rooms.
Alpha Hotel, KyotoGuest Rating: 4.0
William H.
United Kingdom
Couple
Date of Stay: 30 Jun 2008
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Take a taxi to get to the hotel for the first time. As the taxi stand is right outside, the drivers know the hotel, but it might be difficult for you to spot the sign.
- Restaurant Tip : Right across the road from the hotel is a street with good value restaurants of many different kinds.