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Best Western Hotel Kyoto

457 Matsugae-cho, Nakagyo-ku, Central Kyoto, Kyoto, Japan 604-8034 (Show on map)

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Hotel Area: Central Kyoto Number of Rooms: 84

Recent customer reviews

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Fantastic

8.6

based on
282 reviews

Value for Money
8.5
Location
9.3
Staff Performance
8.8
Hotel Condition/Cleanliness
9.3
Room Comfort/Standard
8.8
Food/Dining
6.9
All reviews (282)
Michael H. Couples Australia, May 08, 2013
Very enjoyable stay!

Location, friendly staff and excellent value for money.
8.7
Cherlynn S. Families with older children Singapore, May 01, 2013
Excellent Stay with Great Service

Service, Cleanliness, Location
9.3
Sau M. Groups Hong Kong, April 30, 2013
many siight seeing attraction

location is good, close to restaurant, convenience
6.3
I don't like this hotel. We requested early check-in but they said they need to charge 1500 per hr. When we asked whether there is room available they said yes but they need to charge 1500 yen for 1 hr. I understand this is their policy but I think this is too harsh after all we paid premium rate during the golden week hoilday. If we check out 2 hours earlier will they refund 3000 yen to us? Since we paid HK$2,600 for 2 nights I think they should be more felexible. Too bad.
Tim S. Families with older children Australia, April 30, 2013
good central, comfortable.

central, clean, friendly
5.7
all good except air con did not work............................................................................
Rainer G. Couples Germany, April 28, 2013
Small room, tiny bathroom - centrally located

Location, cleanliness
7
Very very small room, no WiFi in the room, only in the lobby. Quite expensive but it was "Golden Week". Professional, friendly staff, very clean.
Jacqueline L. Groups Singapore, April 27, 2013
Clean and lovely hotel

Great service, very clean and near to local restaurants
8.3
My stay at best western was great. the service staff greeted me with a smile. rooms were very clean. beds were comfortable. near to shopping streets. 5 min walk to subway station. will stay here again
Jacqueline L. Couples Singapore, April 27, 2013
wonderful hotel

cleanliness, service, location
8.7
right next to a street of eateries and shopping. great on weekends to take a stroll down and look at the boutiques. rooms were slightly bigger than tokyo and we were very please with our rooms
Jacqueline L. Groups Singapore, April 27, 2013
great stay

great location. friendly staff, clean
9
reasonably priced. comfortable beds, love the many pillows. will stay here again. btw restaurants nearby close at 8. have ur dinner early
Tso C. Solo travelers United Kingdom, April 25, 2013
Great location and spacious room

Attractive rate, great location, nice interior design
9.3
Everything of this hotel during our stay was so good except that no wifi was available inside our room.
Sue Y. Families with older children Malaysia, April 17, 2013
The only place I'll stay in Kyoto from now on

Staff, room, location
9.3
I would totally recommend this place to anyone going to Kyoto. It's incredibly central and perfect for sightseeing in the central area. The female staff are fantastic and incredibly helpful. Not entirely sure why there was a split, but we found the 2 male staff we spoke to non-committal and not inclined to helpfulness at all. Rooms are small but thoughtfully laid out. The only downside to the hotel is that there is no driveway and porters so lugging heavy luggage was a bit of a pain since the taxis will only stop on the main road outside.

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