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Agoda Verified Reviews

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based on 727 reviews
  • Hotel Condition/Cleanliness 9.3
  • Facilities 8.4
  • Location 9.7
  • Room Comfort/Standard 9.2
  • Service 9.0
  • Value for Money 8.3
  • Food/Dining 8.1

June 26, 2014
Nice room with great location
Great location, friendly staff.

9.3 Kenneth B.
June 24, 2014
Fine hotel. Centrally located above Kyoto train.
Central, clean, quiet and attentive staff.
Excellent hotel especially if you are travelling to other Japanese cities by train. Bullet tran is at the hotel doorstep. Particularly impressed by decent room size and cleanliness.

6.7 Jeannette P.
June 24, 2014
This Hotel left me underwhelmed
Great Location, Comfy modern rooms, many food options
Aside from the great location, service was poor, things were pricy and they did a shoddy job of putting us in a smoking floor when we explicitly asked for otherwise. Resulted in one sleepless night and a room change the next day.

9.3 Fairlen O.
June 23, 2014
Pleasant stay and enjoyed the hotel
Cleanliness, room size and room amenities
Stay at hotel was indeed very pleasant and comfortable. I will definitely stay in the same chain of hotel in other cities. Staff was friendly and well versed in English. The rooms amenities were extremely good and the size of the bathroom was pleasantly big. Hotel staff are all very friendly and speak good english.

June 19, 2014
Great location and staffs
Free wifi connection, great location, friendly staffs
I like it! The room is clean, staffs are helpful and kind, but there is no connecting rooms which made me upset. But overall it is a pleasant stay.

4.3 Joseph N.
United Kingdom
June 19, 2014
Hotel is convenient for Shinkansen or train
Acceptable not great. Good for access to transport but far from downtown or Gion areas and temples

8.3 Miu M.
Hong Kong
June 16, 2014
Very nice hotel
Spacious, superb location and value for money

8.7 Oi C.
Hong Kong
June 09, 2014
comfortable, great location and supper clean.
location, location, location !!!
I have great time in this hotel, if I come to Kyoto again, I will choice this hotel again!

7.3 Chua E.
June 04, 2014
Centrally located but dated amenities
Location, internet and helpful staff
Hotel room was old and dated. Best part of the hotel was its location right above JR station. Staff was helpful in helping us with restaurant reservations before our arrival.

7.3 Joan C.
United States
June 02, 2014
The Kyoto train station, attached, is spectacular
Train station complex The cube restaurant and stores Temples nearby
Room small, charged for both coffee and tea which seemed rather stingy