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Recent customer comments

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Excellent



based on 735 reviews
  • Hotel Condition/Cleanliness 9.3
  • Facilities 8.8
  • Location 9.7
  • Room Comfort/Standard 9.2
  • Service 9.1
  • Value for Money 8.3
  • Food/Dining 8.1

Chin J.
Malaysia
July 04, 2015
it is conveniently located, big andspacious.Value
convenience, big and clean
Good and memorable. Will definitely recommend to friends..

elsa R.
United States
June 30, 2015
higly recommended
location , staff and amenities
We had weak wifi in our room and the drain in the shower was very slow. We told the reception about it, and we got upgraded to a better room!! They're very accommodating and helpful. Can't beat the location!!!! Highly recommended!

Masami S.
United States
June 30, 2015
Great Staff members.
Staff, clean room, convenient location

Tsun K.
Australia
June 29, 2015
Convenient base to move around Kyoto
Location, location, location
Comfortable and value for money

Kevin L.
Hong Kong
June 26, 2015
Great location, dated decoration and accommodation
Great location, dated decoration and accommodation
Great location, dated decoration and accommodation

inggrid Y.
Indonesia
June 23, 2015
Great service
Prime location, good food around the hotel, friendly and corteous staff

Jane C.
Australia
June 23, 2015
Great location basic rooms
Location, lobby and cleanliness
The hotel was in a great spot and had a grand lobby. However, our room smelled of cigarettes, as did the hallways. The lighting in the room was very dim. Breakfast was crowded and basic compared to our Tokyo hotel, which charged the same price. Overall Granvia seem to be aimed at big tour groups.

yichun C.
Taiwan
June 22, 2015
good location
good location, nice service, clean room
good location, willing to keep your luggage even when you checked out

yichun C.
Taiwan
June 22, 2015
good location, nice service
location, service, space
good location, willing to keep your luggage even when you checked out

So L.
Hong Kong
June 13, 2015
very convenient
convenient, comfort and clean
A pleasant one