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Recent customer comments

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Excellent



based on 2254 reviews
  • Cleanliness 8.6
  • Facilities 7.5
  • Location 9.6
  • Room Comfort/Standard 8.3
  • Service 8.3
  • Value for money 8.2
  • Food/Dining 6.9

Celia G. from China
Couples
Stayed 3 nights in February 2016
very nice location, very modern and new hotel
I will go back here again
Reviewed April 11, 2016

Hassan A. from Bangladesh
Families with young children
Stayed 2 nights in January 2016
Not a bad stay
We stayed there for a couple of nights. The location is superb. The room was ok. Restaurant downstairs was very good. Overall a good stay.
Reviewed April 07, 2016

Mark S. from Philippines
Couples
Stayed 3 nights in October 2015
good hotel
very good rooms and they serve great breakfast. will stay again in this hotel when we come back.
Reviewed April 06, 2016

Bryan N. from Singapore
Couples
Stayed 3 nights in April 2016
Simple and small room functional and superb location
This is our first time to Kyoto. Have to say that the location is excellent. Central enough for all your travel plans and transit back to the other locations like Osaka and Tokyo. Don't miss the Kyoto station it has many restaurants and nice supermarkets.
Reviewed April 06, 2016

Shek C. from Australia
Solo travelers
Stayed 3 nights in March 2016
Great location
Superb location, great facilities
Reviewed April 03, 2016

YU-LING H. from Taiwan
Groups
Stayed 3 nights in March 2016
Good
Good
Reviewed March 24, 2016

kin H. from Hong Kong
Solo travelers
Stayed 3 nights in February 2016
nice location, comfort bed, clean rrom
close to station
Reviewed March 24, 2016

Yu N. from Singapore
Groups
Stayed 2 nights in March 2016
Great location
Locations is fantastic! But rooms are tiny.
Reviewed March 23, 2016

Simon L. from France
Couples
Stayed 2 nights in March 2016
Overpriced
Close to train station
The hotel is overpriced for the quality. The bathroom is reaallyyy too small !
Reviewed March 21, 2016

Sze T. from Hong Kong
Groups
Stayed one night in March 2016
Nice hotel
First, check in is quick and easy, stored our luaggage there and service is good When we returned to the hotel to retrieve luggage it is also quick. Lift is a little bit small, probably 3 persons plus their luaggage, but it's not a problem to us. Everything needed is in the room, shampoo, shower gel, tooth brush, hair dryer... I appreciate they provided deodorant for clothes as those smokes and smells from roastes food is just terrible to get rid of. Located right opposite to the Kyoto station which is perfect. A lot of buses to major attractions stop there and JR to airport is easy to take.
Reviewed March 16, 2016