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Excellent 8.3
Based on 587 reviews

Recent customer comments

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based on 587 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 7.6
  • Location 9.2
  • Room Comfort/Standard 8.4
  • Service 8.5
  • Value for Money 7.9
  • Food/Dining 7.1

maneerut O.
May 30, 2016
very good hotel to stay
best lacation

Paula K.
United States
May 29, 2016
Needs Exterior Renovation
facility was very modern inside, but exterior needs update since its very old fashion.

Ginney S.
United States
May 28, 2016
Great location and accessible to public transportation
Great hotel to use as a base in exploring Kyoto. Enjoyed the hotel very much. Very clean and convenient.

George C.
May 22, 2016
Other side of train station is better. There are heaps of Hotel on other side. This Hotel has no value for the amount paid.

Joseph O.
United States
May 21, 2016
Almost But Not Quite
the rooms are 2x the size of most hotel rooms in Japan. They are clean and functional. The mattresses could be softer. The hotel lobby and elevators are loaded with tourists which deprives it of any Japanese character. It is one of the best location in Kyoto which is right across from the major train station and shopping area

Shirley D.
May 20, 2016
location , location, location
this was the best hotel we stayed at throughout our 2 week journey through japan. the amount of space was amazing, right across the road from Kyoto station. front desk staff were amazing, very helpful and friendly.

Alwin R.
May 12, 2016
Good hotel
Nice room

Siew P.
May 10, 2016
Nice and comfortable
Located near to Kyoto station and there is direction signs to the hotel from the station, but it is a little far from the attractions in Kyoto. You can also buy the city bus pass from the reception.The premium double room is big compared to other hotels in Japan. The amenities is

Hong Kong
May 06, 2016
overall quite good a bit old though
overall quite good a bit old though

Robert C.
United States
May 03, 2016
Perfect location 5 minute from Kyoto station
walking distance to airport bus, plentiful of shops and restaurants at Kyoto station and nearby.