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Very good 7.9
Based on 124 reviews

Recent customer comments

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Very good



based on 124 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.2
  • Location 7.0
  • Room Comfort/Standard 8.2
  • Service 8.5
  • Value for Money 8.8
  • Food/Dining 6.2

khoo S.
Malaysia
April 28, 2015
Old but nice japanese style
Comfort, share bath, hot water pool

Leslie W.
Australia
March 19, 2015
Isolated Hamlet
The room size
Ryokan Matsukaze is a bit of a hike from Matsumoto Station, apparently there is another line that can take you closer to the hotel once at Matsumoto Station. Give it a try, or face the 15 minutes plus walk. Once inside the ryokan you are left to your own devices, and on the positive side there is quality functioning wifi. You have a TV and fridge so if you want to stock up on snack foods that is convenient. In that case the nearby seven eleven is even more convenient. Sadly there are no quality restaurants in the vicinity of the ryokan so you'll have to track back to the station for good tucker.

William F.
United States
February 14, 2015
LOVE LOVE LOVE LOVE IT!!!!
Absolutely spotless. Genuinely sweet-hearted staff. Cannot beat the price.
This was my second stay here. I adore this place. The photos don't come anywhere close to capturing how clean and comfortable it is. I have extensive travel experience and I have never seen a place that comes close to their standards of tidiness. The family who runs the place are cute and friendly. The place is really quiet and laid back. Nothing fancy here, but I prefer it that way.

ViVi Y.
Hong Kong
February 07, 2015
Too far away form station.
clean
Really far away from the station or other place. Not recommend.

Phyllis T.
Singapore
January 08, 2015
Quiet location and good service
Quiet location and good service
The hotel is located about 20min away from JR Matsumoto station on foot. I'm a solo female traveller and although I know that Japan is relatively safe, I still felt uneasy when walking back from the station at night, as the neighbourhood was quiet and dark. Nevertheless, the hotel is located in a quiet area and good for people who are looking to stay away from the hustle and bustle near the station. The shared bathroom and toilets are clean, although you'll have to wait quite awhile if someone's soaking in the hot tub. My room reeked of smoke even though it was supposed to be an entirely non-smoking hotel. I could smell strong smoke in the morning and night.. not sure if it's my neighbour even though he denied it. I spoke to the owner and he was very apologetic about it and said he would speak to the guests about it, but I guess there was little he could do. The smoke kind of spoiled my stay, but the good service from the friendly and helpful staff made up for it.

William F.
United States
November 14, 2014
This is the place to stay in Matsumoto!
Spotless. Friendly. Location.
This place is a gem! I've stayed in dozens of hotels and ryokan all over Japan, and this one is absolutely the best. It is so clean that it makes the others look shabby. Seriously—this place is as sanitized as a hospital. The photos don't do justice... to be honest I expected it to be a little run-down, but it's ultramodern. The bath is really cool! And the staff could not be nicer. The women at the front desk were funny and friendly, with lots of personality. The neighborhood is quiet, but a 15 minute walk from the train station. Loved it!

CHING L.
Taiwan
November 06, 2014
ryokan matsukaze
ok

Patrick D.
France
October 15, 2014
Frindly and affordable ryokan
Spacious room, Friendly staff, 10 minutes from station
About 10-15 min from the JR station. The staff can only communicate in Japanese but they try their best to communicate with you and are really helpful. The rooms are clean and spacious enough.

Anton S.
Indonesia
October 02, 2014
Very Nice Hotel Staff
Room is big and clean, Ryokan staff is very kind, Value for Money
We were happy stayed at this Ryokan for two nights. The room is very big with futon. The ryokan's owner send us to station at each morning. Although he can not speak english. He try his best to give the best service to the customers. Very pleasant!

lidya S.
Indonesia
October 02, 2014
non speaking english staff
although they can only communicate in japanese, they'll try their best to keep communicate with you. really helpful and sweet people