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Excellent 8.8
Based on 1157 reviews

Agoda Verified Reviews

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Excellent



based on 1157 reviews
  • Hotel Condition/Cleanliness 9.3
  • Facilities 8.2
  • Location 9.5
  • Room Comfort/Standard 9.1
  • Service 9.2
  • Value for Money 8.6
  • Food/Dining 7.0

8.7 Valencia T.
Indonesia
January 13, 2014
The place to stay
Location cannot be better. All the staff speak English. Room size is good.
Fraser Residence was my first preference however due to 'fully booked' both on agoda and their website, i had to choose another hotel far from the city.It was hard to find accomodation during new year time so for anyone who is thinking of travelling to Japan during that period, plan early!! It is not until the morning itself, where I managed to secure my booking through Agoda. I had to pay my cancellation fee in the other hotel but Fraser Residence made it so worth it. It was a very enjoyable experience despite walking around trying to find the hotel. Would be great if there is a direction on the website on how to get there (which exit, etc). From the minute we arrived, all the staff were very friendly. Everyone speaks English so there is never a hard time speaking to them. They were very helpful with handling my luggage forwarding service and also giving me direction to my next hotel. It was a good surprise to receive breakfast vouchers for every single morning. Quite generous in that sense. The only thing that raised my eyebrow was the detergent. There is a washing/drying machine in the room but it is lacking the detergent. We can purchase from the hotel for 100 yen for 2 sachets. It is not significant but thought it is something that can be part of their offerings, just like the toiletries. Overall thought an awesome stay. Definitely the place to stay if you like to be surrounded by local food and shops.

9.3 MING C.
Hong Kong
January 10, 2014
Nice Apartment
Comfortable, Large Room, Easy to access anywhere
We stayed at Fraser for one night and the hotel is very good at all. The room is large and comfortable and it is centrally located and very easy to access the shopping area even the railway station. We will come to this hotel definitely when visting Osaka next time.

9.3 MING C.
Hong Kong
January 10, 2014
Nice apartment
Comfortable, Large room, Easy to access anywhere
We stayed at Fraser for one night and the hotel is very good at all. The room is large and comfortable and it is centrally located and very easy to access the shopping area even the railway station. We will come to this hotel definitely when visting Osaka next time.

7.7 wilson T.
Singapore
December 30, 2013
Practical with washer/dryer,spacious
size,well equipped,english speaking staff
Good,but if you are taking the JR line it is a long way to the station to take the train to the airport or other places through JR lines

8.3 KIT M.
Portugal
December 28, 2013
Very pleasant stay, will recommend to friends!
Well equip kithchen, comfortable bed and great location

7.3 Ka W.
New Zealand
December 25, 2013
Good residence appartment
Location, clean and tidy

8 Rachael C.
Hong Kong
December 11, 2013
Near train stations, shopping street and restauran
Near train stations, shopping street and restauran

8.7 Ho W.
Australia
December 10, 2013
Convenient located hotel with large rooms
Centrally located, large rooms, close to public transport
Fraser Residence has a great location close to public transport, Namba shopping area, and not far from the night life of Osaka. The rooms are quite large compared with normal Japanese hotels. The staff was also very friendly and helpful. The only negative experience is that the wireless internet is quite slow and unstable, which was quite frustrating.

9.7 Chad N.
United States
December 10, 2013
Great!
Location, Cleanliness, Great Service
Conveniently located to train station and shopping. Breakfast was included, which was a pleasant surprise. Friendly and efficient check in. Rooms included kitchenette & washer, great for families staying for awhile. Ramen shop across the street was great! So may other restuarants close by...will have return to Osaka to try! Will definitely stay there again and recommend to friends and family.

9.3 WING W.
United Kingdom
December 09, 2013
Better value than staying in nearby hotels
size, location, service