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Excellent 8.8
Based on 1164 reviews

Recent customer comments

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Excellent



based on 1164 reviews
  • Hotel Condition/Cleanliness 9.3
  • Facilities 8.2
  • Location 9.5
  • Room Comfort/Standard 9.1
  • Service 9.2
  • Value for Money 8.6
  • Food/Dining 7.0
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Chan C. from Hong Kong
Solo travelers
Stayed 3 nights in January 2015
Great Location and friendly staffs
Close to the Airport Train station, Great Shopping and Dining Location and Friendly staffs
Reviewed January 14, 2015

Lisa D. from Australia
Groups
Stayed 2 nights in January 2015
Great service. Would definitely stay again.
Service, location, comfort.
Reviewed January 11, 2015

Vivian W. from Hong Kong
Families with young children
Stayed one night in December 2014
Convenient location, clean and comfortable room
Just 3min walk from nankai station, bed are comfortable, kitchen and washing machine is added value.
Reviewed January 04, 2015

Vivian W. from Hong Kong
Families with young children
Stayed one night in January 2015
clean and comfortable room, well equiped.
close to nankai station, kitchen and washing machine is good, bed are confortable.
Reviewed January 03, 2015

Ong G. from Singapore
Couples
Stayed one night in September 2013
clean room, friendly staff, excellent service
clean room, friendly staff, excellent service
clean room, friendly staff, excellent service
Reviewed December 21, 2014

Pui M. from Hong Kong
Couples
Stayed 2 nights in August 2011
very nice
nice room and kind people
very nice
Reviewed December 03, 2014

Yongjae K. from South Korea
Business travelers
Stayed 2 nights in September 2014
It's beatiful Place
What were the best 3 things about this hotel? What were the best 3 things about this hotel? What were the best 3 things about this hotel?
How was your stay at the Fraser Residence Nankai Osaka? Please contact our Customer Support if you experienced any serious issueHow was your stay at the Fraser Residence Nankai Osaka? Please contact our Customer Support if you experienced any serious issueHow was your stay at the Fraser Residence Nankai Osaka? Please contact our Customer Support if you experienced any serious issue
Reviewed September 25, 2014

Sebhi S. from France
Families with young children
Stayed 4 nights in August 2013
Great
Room, location, price
We've spent three nights at the hotel and really enjoyed it. Given these are serviced apartments, don't expect the grandeur of a five star hotel entrance lobby and superlative restaurants but expect something much more homely. The apartments are very well presented and western. We were on the second floor, just above the reception and tapas bar but couldn't hear any noise from them or from the street outside. I hear any kind of noise so was pleasantly surprised. The price of the apartments are very reasonable - much cheaper than other hotels that are the in neighbourhood. Staff are friendly and if you can't speak much Japanese like me, you'll be pleased to know the receptionists speak excellent English. Breakfast isn't much, but if you need more to get you going for the day, there are plenty of places at the station or shopping areas just outside the hotel. The staff have print outs helping you to reach the small number of attractions in Osaka which must be the Castle (although it's a replica), Universal Studios, Japanese Buddhist Temples, Floating Garden Observatory and Spa World. The hotel is in the best location for getting the train directly to Kansai international airport. There are loads of shops and restaurants within walking distance too.
Reviewed August 18, 2014

Yi K. from Taiwan
Couples
Stayed 2 nights in July 2014
Big Space, excellent!
Location is good with resonable price
Reviewed July 24, 2014

Linda L. from Australia
Solo travelers
Stayed 2 nights in September 2013
Friendly staff and equipped rooms, good stay
Staff was friendly, hotel room was clean and well equipped. Very pleasant stay.
Reviewed July 23, 2014