Back to hotel info

Excellent 8.1
Based on 1688 reviews

Recent customer comments

Filter by traveler type

based on 1688 reviews
  • Cleanliness 8.7
  • Facilities 7.9
  • Location 8.3
  • Room Comfort/Standard 8.2
  • Service 8.3
  • Value for money 8.2
  • Food/Dining 6.9

Poh T. from Australia
Stayed one night in December 2014
Good place to stay
cleanliness neat comfortable
Was a good stay. Clean and comfortable. Was a little difficult to find. There were closer train stations than the one advertised on their website 'how-to-get-here' section.
Reviewed January 05, 2015

Yiu K. from Hong Kong
Stayed 3 nights in December 2014
Location not good and parking fee expensive
Clean, reasonable size but not price
So so n needs people speak better english
Reviewed December 30, 2014

LIAN T. from Singapore
Solo travelers
Stayed 3 nights in December 2014
Good location, value for money
Near to subway, several convenience shops and restaurants nearby, clean room
The hotel is about 7 to 10 minutes away from JR Osaka Station by foot. There are several places to eat 5 minutes walking distance from the hotel. In addition, there are several convenience shops nearby. Surrounding is quiet so it allows a good night sleep. Rooms are relatively small but clean and value for money.
Reviewed December 29, 2014

DARYL T. from Australia
Stayed 8 nights in December 2014
good affordable hotel
location, condition
Reviewed December 29, 2014

tosapol T. from Thailand
Stayed 4 nights in December 2014
clean, location, price
Good and convenience for subway transportation.
Reviewed December 28, 2014

Mei Y. from China
Stayed 3 nights in November 2014
Convenient location, friendly staff
Good location, ncie staff, clean room
Easy to walk to Umeda station, lots of different choice of food around.
Reviewed December 23, 2014

Francesco C. from Canada
Stayed 3 nights in December 2014
A clean place to stay close to public transit
a clean hotel located close to food, shopping and public transportation
The hotel was clean and had all of your basic needs. The location is good for quick access to shopping, food and public transit. The breakfast was decent but contained mostly local dishes. If you are not interested in rice, noodles and/or fish for breakfast you may choose to dine elsewhere. They did provide some variations of eggs and mini croissants/bread for those who prefer a western breakfast. The hotel also had laundry facilities at a decent price and vending machines inclusive of well priced beer. I would stay here again for the location.
Reviewed December 20, 2014

Daphne N. from Singapore
Stayed 4 nights in December 2014
Good location
Location, very accessible, clean
Reviewed December 15, 2014

Andric S. from Singapore
Solo travelers
Stayed 3 nights in November 2014
Great stay!
Value for money, clean and cosy room and conveniently located.
Even though it is located a distance away from Osaka Station, it provided a quiet environment for a good night rest. It's also within walking distance from eateries.
Reviewed December 09, 2014

Chun K. from Hong Kong
Stayed one night in December 2014
Helpful staffs, Quiet, Equipped room
I was staying only 1 night there and I thought there's only ONE Hearton near the Osaka station, I went to Nishi Uemeda one. I would say the location of Nishi Uemeda one is better. By the way, the room is clean & tidy, you can find everything you need in the room except free water which you can buy from the vending machine located every floor near the lift. Staffs are helpful and able to answer the information you need like where to eat, how to get somehwere etc.
Reviewed December 08, 2014