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Excellent 8.1
Based on 1688 reviews

Recent customer comments

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based on 1688 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 7.9
  • Location 8.3
  • Room Comfort/Standard 8.2
  • Service 8.3
  • Value for Money 8.2
  • Food/Dining 6.9

kwok T.
Hong Kong
June 08, 2014
Tidy and convenience
clean, convenience and nice service

Naomi K.
June 03, 2014
Pleasent and have friendly staff
cleanliness, location and view

May 31, 2014
good location , friendly staffs
great location, friendly staffs, close to shopping center
This hotel is a short walk to Nakatsu station, exit 4 (about 2 minutes to the entrance), and a bit far but walkable to Osaka station (about 10,15 minutes to the entrance). It has coin laundry in the basement for 300 yen a wash, plus 100 yen for detergent and 100 yen per 30 minutes for the dryer.

laura P.
May 30, 2014
Fantastic stay
The price, location and clean.
Good 3 night stay where the hotel is within 10 mins walk to the shops.

laura P.
May 29, 2014
Good budget hotel that doesn't look budget
Price, clean, central
It was a good stay. .room was small but sufficient. Close to city a bit far from osaka station (15 mins walk)

Xue L.
May 29, 2014
Very Satisfied
Very Clean Room & Toilet, Close to restaurants and malls, Easy access to train
It was our first time traveling in Japan, we thought the small double bed room was kinda small at first.. but it was actually much bigger than room we stayed in Tokyo. I'll definitely recommend this hotel if you planned to have privacy in a reasonable price. The cleanliness of the room was very well kept, they cleaned it everyday. Another add-on is this hotel is pretty new with good air-conditioning.. they give you Shiseido shampoo too for shower!

Kenny C.
United States
May 28, 2014
Nice Hotel in Umeda Station
Convenient location, attentive staff, good choices of food nearby
We stayed in Hearton Hotel Kita Umeda for our last two nights in Japan. The hotel is a little distant from Umeda station but one can get off one subway station before Umeda that is closer to the hotel. The room is small but that's what the average room in Japan is like. Umeda/Osaka station is the central hub in Osaka for shopping and food. You can easily make side trips to Kobe or Kyoto within 35 mins. Overall, our experience with Hearton Hotel Kita Umeda is pleasant.

Mui K.
May 23, 2014
Comfortable, hassle-free
location, nearby restaurants, good public transport
As with most Japanese hotels, room is small. TV channels could be more "international". Not a single English channel available (Effectively we were cut off from the rest of the world for seven days!). Apart from these minor shortcomings, stay was comfortable and enjoyable. Another thing, only some reception staff have very basic English language skill.

Lap C.
Hong Kong
May 20, 2014
good location
10 min walk to Osaka JR station

Kah Y.
May 18, 2014
Very average
Near to non JR subway, away from crowd, 2 convenient stores nearby
The shower curtain always has an unpleasant smell that lingers. Thus the whole bathroom smells weird. Minimal space for hanging of clothes. Maybe only 1 staff at the counter can speak English.