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2015
Excellent 8.1
Based on 1679 reviews

Recent customer comments

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Excellent



based on 1679 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.4
  • Location 8.3
  • Room Comfort/Standard 8.2
  • Staff Performance 8.3
  • Value for Money 8.2
  • Food/Dining 6.9

9 Xue L.
Malaysia
May 29, 2014
Very Satisfied
Very Clean Room & Toilet, Close to restaurants and malls, Easy access to train
It was our first time traveling in Japan, we thought the small double bed room was kinda small at first.. but it was actually much bigger than room we stayed in Tokyo. I'll definitely recommend this hotel if you planned to have privacy in a reasonable price. The cleanliness of the room was very well kept, they cleaned it everyday. Another add-on is this hotel is pretty new with good air-conditioning.. they give you Shiseido shampoo too for shower!

8.3 Kenny C.
United States
May 28, 2014
Nice Hotel in Umeda Station
Convenient location, attentive staff, good choices of food nearby
We stayed in Hearton Hotel Kita Umeda for our last two nights in Japan. The hotel is a little distant from Umeda station but one can get off one subway station before Umeda that is closer to the hotel. The room is small but that's what the average room in Japan is like. Umeda/Osaka station is the central hub in Osaka for shopping and food. You can easily make side trips to Kobe or Kyoto within 35 mins. Overall, our experience with Hearton Hotel Kita Umeda is pleasant.

7.7 Mui K.
Australia
May 23, 2014
Comfortable, hassle-free
location, nearby restaurants, good public transport
As with most Japanese hotels, room is small. TV channels could be more "international". Not a single English channel available (Effectively we were cut off from the rest of the world for seven days!). Apart from these minor shortcomings, stay was comfortable and enjoyable. Another thing, only some reception staff have very basic English language skill.

7 Lap C.
Hong Kong
May 20, 2014
good location
10 min walk to Osaka JR station

4.7 Kah Y.
Singapore
May 18, 2014
Very average
Near to non JR subway, away from crowd, 2 convenient stores nearby
The shower curtain always has an unpleasant smell that lingers. Thus the whole bathroom smells weird. Minimal space for hanging of clothes. Maybe only 1 staff at the counter can speak English.

9 Hyun L.
South Korea
May 16, 2014
easy access, relaxing
not crowded. close to shopping centre and restaurants, easy access to the airport and other cities.
It was great, even though I stayed for only for a night. Never stayed Umeda before, but it was a nice choice. I took airport shuttle, and easy to find this hotel. Not far from Osaka Grand Front, and other shopping places. During the GW quite lots of people were staying I guess, but it was quiet, and most of them are local. My mom was satisfied, her last staying was Fraser residence in Namba, which was much cozy place than this. It was valuable hotel. Next time I will stay here for sure.

6 Tanaphon T.
Thailand
May 15, 2014
near Umeda Nakutsu
near Umeda Nakutsu
it is close to nakutsu exit 4.

6 Tanaphon T.
Thailand
May 15, 2014
near umeda nakutsa staion
near umeda nakutsa staion
Hotel is more closed to Nakutsu staion on Exit 4. Room is quite small but it is enough to stay

8.3 Shou W.
Singapore
May 13, 2014
Relatively comfortable and very well located
The price is definitely value for money and its location being walking distance away from Umeda was amazing
The rooms were decent and beds were comfortable. What I enjoyed most about this hotel was how well-located it was to Umeda. A walking distance to once of the main shopping and food areas in Osaka. Even past midnight, you can walk around the area and still find bars and restaurants open. Given the comfort and the location, the price I paid was definitely value for money.

8.3 Shou W.
Singapore
May 13, 2014
Comfrotable stay in a well-located area
Price, location and comfort
The rooms were decent and beds were comfortable. What I enjoyed most about this hotel was how well-located it was to Umeda. A walking distance to once of the main shopping and food areas in Osaka. Even past midnight, you can walk around the area and still find bars and restaurants open. Given the comfort and the location, the price I paid was definitely value for money.