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Very good 7.9
Based on 1566 reviews

Recent customer comments

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Very good

based on 1566 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 6.6
  • Location 8.6
  • Room Comfort/Standard 8.0
  • Service 7.8
  • Value for Money 8.1
  • Food/Dining 6.9

Julito J.
April 19, 2012
Very nice hotel
Great location. Just a few steps away from subway station
We had a very nice experience with the hotel. The staff was so friendly and accommodating. Even if the rooms were a bit small, they were clean and well maintained.

Pichanee A.
April 19, 2012
Nearby Subway ,nice and friendly staff
location is very near subway and shopping mall
Hotel location is very near shinsaibashi subway and dontobori street,Very nice and friendly staff.

Suvimon C.
April 19, 2012
Great Location
great location. just few minutes walk from shinsaibashi station. great walk to shinsaibashi-suji, the most popular shopping street.

Shu T.
April 15, 2012
Great location for shopping
Reasonable room size, walking distance to namba, underground shopping and lots of food
The semi-double room is reasonable for a couple on budget trip. The room is small, but neat with all the necessary amenities available. The hotel is located at a very good location, which is within walking distance to the subway and shopping centres and streets. The walk to namba from the hotel has alot of foods and shopping which are great for us to try different snacks and cheap shopping. However, from 9pm onwards most of the shops starts to close. By 10pm, there is only a few stores opened.

April 14, 2012
Good sevice mind
good location
I realy impressed service of hotel reception. They had intention to work for us when we need them help. And the hotel locate near shinsaibachi subway station and shopping area , so we can walked to subway andshopping area within 5 minutes. If we come back to Osaka , we will come here again.

chaisit S.
April 13, 2012
"Great location but small rooms
things you liked
the hotel situated in the central location in osaka, very easy access to subway and shop. staff are very friendly with good services. only take 10 minutes walk to shinsaibashi station with plenty of under ground shops. easy to access train to kyoto or other big city. highly recommended to anyone who wants shopping and good foods in kansai. but it's hard to find this hotel if u come to osaka first.

Stephen W.
April 08, 2012
Great Location, great service
Having lived in Japan for four years (we left nine years ago) we knew that the location of this hotel was perfect for us. We booked a Triple room and it was very comfortable for the 3 of us. There were 3 beds, TV, free in room internet (cable required) and although the bathroom was compact, it was fine (and it had a bath). The customer service was very good and the reception is open 24 hours. We didn't eat at the hotel so can't comment. The rooms were very clean and both the windows opened slightly to let in fresh air. We were located on the 10th floor. Beds were comfortable. No English programs on the TV so don't rely on any TV watching unless you are happy to watch Japanese shows! You are very close to heaps of restaurants and shops as Shinsaibashi is one of the major areas on Osaka. Also the late check out of 12pm was great. All in all a lovely little hotel and we definitely would not hesitate to stay there again. There is a Family Mart very close by (less than 1 minute walk). The tea in the room is only green tea so if you want English tea/coffee then bring your own.

Rawadee P.
April 05, 2012
service is not good, staff has no information/knowledge to help customer
I booked hotel with non smoking but hotel gave me smoking room. There is only one room left either take it or find new hotel.

Freddie C.
March 29, 2012
Great location. Rooms are clean
Clean rooms, friendly service staff and location is near the train stations and shopping areas
Stay was good and pleasent. Value for $ considering the price we paid for the room. Not too difficult to locate even for a 1st time traveller like us. Location is close by the train station and also the shopping area!

Johayati A.
March 28, 2012
Small Hotel with a Big Heart
Everything is ok even though there is a language problem. Feel very good because it is near the town area and tourist spots.