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Very good 8.0
Based on 2447 reviews

Recent customer comments

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Very good

based on 2447 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.1
  • Location 9.0
  • Room Comfort/Standard 7.9
  • Service 7.9
  • Value for Money 8.0
  • Food/Dining 6.8

Gong R.
March 08, 2015
Very good location and staff assistance
Location, Staff Assistance, Spacious Lobby
OK, A little pricy and a little worn-down facilities in the room.

inge W.
March 07, 2015
Ordinary 3 stars hotel
Small room
no special notes for this place, i won't be staying there when i visit Osaka next time

Hong Kong
March 04, 2015
Okay but small room
Good location, good service
Near osaka station Room clean but too small

Rosalie D.
United States
March 02, 2015
location, restaurant, staffs
I will definitely recommend Hearton Hotel Nishi Umeda. Good location, excellent food at Garden Café and Garden Kitchen, hotel staffs were very accommodating(they were able to accommodate my request to change my room to non-smoking upon check-in and they were very patient in giving me directions). I definitely did not make a mistake when I select Hearton Hotel Nishi Umeda for my vacation in Osaka.:)))

Teoh E.
March 01, 2015
Great location
Clean, Good location and convenience.
This hotel is near to the osaka station and the airport limousine bus stop.

Teoh E.
March 01, 2015
Good location
Clean, Good location and convenience.
This hotel is nearby the Osaka station and just a 5 minits walk to Airport limosine bus stop.

Hong T.
February 28, 2015
Great stay
Great location, staff and cleanliness

Lui M.
Hong Kong
February 25, 2015
Good location
Location(JR), price, near airport bus
Good location just next to the JR station Supermarket and store around hotel Free wifi No English name on the hotel Building.

Kean Y.
February 20, 2015
Close to Osaka station
Value for money breakfast buffet, close proximity to Osaka station, good size and clean room.
I find the location very convenient as it is very close (3 minutes walk) to the JR station exit. There are lots of shops and restaurants in the vicinity for budget conscious and those looking for fine dining.

Hong Kong
February 15, 2015
Valuable choice
Location, price, comfortable room