arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Very good 7.8
Based on 1473 reviews

Recent customer comments

Filter by traveler type
Very good



based on 1473 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 7.1
  • Location 9.0
  • Room Comfort/Standard 7.7
  • Service 7.5
  • Value for Money 8.0
  • Food/Dining 6.9

Melissa L.
Malaysia
February 10, 2014
Room space is small but it is comfortable
Basic amenities fully provided, 1 minute walking from subway, bed and pillow are comfortable
Very comfortable and convenient to get to some places of interest in osaka

TIEN S.
Malaysia
February 10, 2014
Centrally located Hotel.
Centrally located, Small & Clean Room
The Hearton Hotel Shinsaibashi is centrally located, easy access to the public transport, 5 minutes walk from Shinsaibashi Station (Midosuji Line, Exit 7). The hotel's room is small but clean. The hotel is not providing the internet, if you want to get the wifi, you need to pay 500 yen per day in order to get a router from Hotel.

Ryan B.
Canada
February 04, 2014
Easy, clean, great location
Clean, cozy, good location
Everything was perfectly fine. The only negative thing worth noting was that the non-smoking room we stayed had a very faint smoking odor, like it had been used as a smoking room long ago. So when I say it was weak,I mean it wasn't noticeable after a minute in the room.

PEI C.
Malaysia
February 04, 2014
Nice location, near subway station, clean hotel
Clean, location, budget
The room is clean, around 5 mins walk to Shinsaibashi subway station, the shopping area of dontoburi is just opposite of the road, will consider to stay here again next time.

PHOEBE F.
Hong Kong
February 03, 2014
location is good. near shopping area!
location is good and near shopping area!

Lo L.
China
January 26, 2014
Close to the shopping area and station.
Nearby shopping area. Easy to find.

Nga K.
China
January 13, 2014
Convenient hotel
Good location, Good Service, Good price
It is a good hotel with only 1 minute walk from shinsaibashi station. The only one inconvenience is that there is no elevator inside shinsaibashi station. There should have some stairs inside the station and I have to move the heavy luggage from down to top or from top to down. Other than this point, this hotel is good and cheap with good service and good location.

Ivan T.
Singapore
January 13, 2014
Well Located Hotel but with lousy hotel staff
Location. Good pricing
1. The location is excellent within walking distance from train station and the shopping street. 2. Room size is reasonable considering everywhere in Japan hotel is small. 3. The staff are very rigid and would not offer any help such as helping post mobile wifi out or also lending a portable baggage scale to room.

CONNIE B.
Philippines
January 12, 2014
Good Location for shopping and street foods.
shopping, street foods, affordable
It was a pleasant stay at Hearton Shinbashi. It is located near shopping area, restaurants and street foods, good value of money for this hotel accomodation.

Orathai Y.
Thailand
January 01, 2014
Will be back
Good location, good price, clean room
We were there in late Jul last year which is summer in Japan, we were a bit worried as the room discription said there is no air_con, but it was ok. The room is very small but this could be accepted with about 3xx USD we paid for 4night for two pp. Its location is superb as just a cross the road you will be in the middle of Shinsaibashi shopping street.