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Excellent 8.1
Based on 905 reviews

Recent customer comments

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Excellent



based on 905 reviews
  • Cleanliness 8.6
  • Facilities 7.9
  • Location 8.2
  • Room Comfort/Standard 8.4
  • Service 8.4
  • Value for money 8.2
  • Food/Dining 6.9
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Eugene O.
United States
July 19, 2016
A little old in style. Great location. Clean.
Would probably stay here again

Glen M.
United States
July 09, 2016
Nice place to stay
Clean room. Haloful staff. Close to JR station.

Maria P.
Japan
July 08, 2016
Great value for money
Very clean, large rooms by Japanese standards, reasonable parking at 1500 yen a night. And relatively quiet, AC worked well once we cranked it down, and we were given plenty of shampoo, toothbrushes razors etc. We got extra pillows on request. Also very convenient that there is a convenience store and coffee shop downstairs. Only negative is we had to pay to use the onsen, and we almost had a view of the castle but not really! They also gave our toddler a goodie bag with slippers, her own toothbrush, hand towel etc. Staff spoke English. Quick check in.

Alegria J.
United States
July 05, 2016
Trip to Osaka
Good

HIU W.
Hong Kong
July 02, 2016
Everything is okay; Just don't know why a copy of passport is needed
Just don't understand why they need to make a copy of our passports during check-in. Especially it is not a requirement in most of the hotels in Europe, Asia and Japan. Other than that, I am happy staying here.

Ying-Nan L.
Taiwan
July 01, 2016
Good
Good

meilinang H.
Taiwan
June 27, 2016
Great holiday
Very good

Hyunju L.
South Korea
June 17, 2016
Great view Calm and Quiet place
It was nice to stay for Osaka and Kyoto

CHIA C.
Malaysia
June 17, 2016
room ferniture too old.
location is OK, require replace room furniture. improve cleanliness.

Jinghua O.
United States
June 17, 2016
Very convenient
Walking distance to Osaka Castle Park. All covered walkway to JR Kyobashi station (go to west exit when you get off at the station and follow the walkway). Rooms are big in Japan standard. Nice view out of the window.