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Very good 8.0
Based on 353 reviews

Recent customer comments

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Very good

based on 353 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.8
  • Location 8.2
  • Room Comfort/Standard 8.0
  • Service 8.4
  • Value for Money 8.0
  • Food/Dining 7.0

Ling T.
July 04, 2016
Nice hotel
Was a good experience

LiQing W.
July 04, 2016
A little issue during check in but everything else was pretty great
The hotel is in a good location if you're going to visit USJ, Legoland or the Aquarium for most of the time. It's also located on the interchange of JR Kansai Kuko airport rapid train service and Subway green line which is very convenient. I faced a little problem during check in where they requested I check out and re-check in into another room even though I had booked the same room for 3 nights (except that it was single occupancy then double occupancy) and even though I said I was fine to stay in the single occupancy room instead of double occ room. Nevertheless, Anna helped to solve it in like 10 minutes though it did took some arguing before it was allowed and I had to insist for 10 minutes because I really needed to use my room for a conference call. Reason for their refusal was because another big group was checking in, which shouldn't be the guest's problem especially when they've paid for the room for consecutive three nights. The hotel said they wouldn't be doing housekeeping then, and it was true when I realised the bedsheet was actually dirty with soup spilt on it and requested for a sheet change. Thankfully, we insisted and by evening when we returned, the sheets were indeed changed. It seems like the hotel doesn't replenish the tea and coffee though. The view is FANTASTIC. It's an awesome hotel, and I would definitely stay in it again given that I'm paying for the really low rate that I enjoyed with early bookings.

Fan L.
United States
July 03, 2016
close to subway, friendly staff
rooms are kinda old but with a good view

South Korea
July 02, 2016

Paak A.
Hong Kong
June 26, 2016
Hotel Osaka Baytower
Good view

Bryan S.
June 26, 2016
Good experience of view
Hope it could provide the bigger or higher room

Jolly U.
June 24, 2016
Good Service
Nice location

June 11, 2016
Good Hotel @Osaka
Good view nice place and easy to connect with Subway , I will stay Osaka bay hotel again

Junghwan Y.
South Korea
June 08, 2016
A good hotel with a view
You get to see a wonderful view of Osaka. If you are thinking about visiting USJ, I highly recommend staying here.

Lok W.
Hong Kong
June 06, 2016
good service and nice view
Easy for transportation