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Excellent 8.8
Based on 3749 reviews

Recent customer comments

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based on 3749 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.6
  • Location 9.6
  • Room Comfort/Standard 9.0
  • Service 9.0
  • Value for Money 8.2
  • Food/Dining 7.7

Chung M. from Hong Kong
Stayed 7 nights in November 2015
Convenient location
very helpful and nice staff and the Convenient location
Reviewed November 28, 2015

Siu L. from Singapore
Stayed 3 nights in November 2015
Truly a 5 star hotel in Namba
Location , clean , excellent customer service
Nice and cosy rooms, location was fantastic just a few mins walk to Dotonburi and Shinsaibashi. Train stations ( Namba-subway ) & (Namba -Nankai) are just below his hotel. Customer service was excellent too, staff are fluent in English and they even offered to take my luggage down to the train platform.
Reviewed November 27, 2015

Vicky L. from Hong Kong
Stayed one night in November 2015
first stay, will be my pick again
location, helpfulness, thoughfulness
Firstly, checked-in staff helped us getting a connecting room; secondly, bell service helped coordinating a delivery of a left behind item in another hotel; thirdly, front desk arranged late check-out; fourthly, the service of helping hotel guests taking luggages to the train station platform is such a thoughtful idea, compensated the slight deficiency that there were only escalators linking the hotel and the train station.
Reviewed November 26, 2015

KaKuen L. from Hong Kong
Stayed 2 nights in November 2015
good location at town center
good location at town center
good location at town center
Reviewed November 22, 2015

HO M. from China
Stayed one night in November 2015
Swissotel Nankai Osaka Hotel
very good
very good
Reviewed November 18, 2015

pensinee U. from Thailand
Business travelers
Stayed 3 nights in January 2015
Reviewed November 17, 2015

SE C. from Singapore
Families with older children
Stayed 5 nights in November 2015
Great location and good value for early resvn.
Location, quality and service
Reviewed November 17, 2015

Soo Y. from Singapore
Stayed 6 nights in November 2015
First Stop
Location, Clealiness and Servcies
The location is superb. It is highly recommended to book this Hotel if you are arriving late in Osaka. The Nankai Express train will bring you safely and speedily to this Hotel from KIX airport. It is very convenient to access the subway stations from the Hotel. There are many eateries and shops while you walk around the Hotel.
Reviewed November 13, 2015

CHRISTINE S. from United States
Families with young children
Stayed 5 nights in October 2015
1) location 2) spacious rooms 3) friendly and accomodating staff
By far it is the best hotel in the namba district. We will definitely be staying there again. ;-)
Reviewed November 10, 2015

peggy G. from Philippines
Families with young children
Stayed 5 nights in November 2015
best hotel
best location
we had an excellent stay! best location!
Reviewed November 09, 2015