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Excellent 8.8
Based on 3662 reviews

Recent customer comments

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Excellent



based on 3662 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.6
  • Location 9.6
  • Room Comfort/Standard 9.0
  • Staff Performance 9.0
  • Value for Money 8.2
  • Food/Dining 7.7

8.7 Kitty L.
China
September 09, 2015
Very convenient location!
Food & service at the Minami Teppanyaki restaurant is very good. We would love to go there again in our next visit.
In general, we'd enjoy our stay very much. The cleaning staff has done a good job. But some of the staff we met at the lobby is not very polite and kind of rude to hotel guests, this made us very unpleasant and more training shall be provided.

8.7 Wai C.
Hong Kong
September 07, 2015
My favorite hotel in Osaka
Staff was polite and friendly. Room was clean and comfortable. Location is the best in Osaka.
The windows are too thin. It was very noisy. We could hear noise from outside.

8.3 Vida M.
Philippines
September 06, 2015
Swissotel Nankai Osaka
Easy check-in. Spacious room. Efficient staff.
Servcie was great! Hotel rates are quite pricey though.

9.3 YEE C.
China
September 05, 2015
very comfortable hotel
location location location

8.7 Pui C.
China
August 25, 2015
Good location and best choice for family with kids
1) Big room size; 2) Good Staff Service; 3) Best location from/to airport

10 Antonio H.
Portugal
August 23, 2015
Top of station
inside station, big and comford
very easy to access. If using Kansai express, arrived directly to hotel.

8.7 Ngan F.
Hong Kong
August 22, 2015
Nice hotel
Nice
Nice

9 chua T.
Singapore
August 22, 2015
Very nice hotel that is centrally located
location, comfort and service
I stayed there few times . The room is clean and nice . Worth staying and it's very convenient.

5 Ching L.
Singapore
August 21, 2015
Not really a Swissotel experience
Location
Rooms are small in Swissotel Nankai Osaka. We had a slightly unpleasant encounter where a bag of trash, dirty towels along with housekeeping cleaning tools were left in our room. However the housekeeping manager was really apologetic and offered us an upgrade for the last night of our stay. I don't think I would return to Swissotel Nankai Osaka Hotel however as it is highly overrated.

8 Bryan O.
Philippines
August 19, 2015
good
location, front desk staff
the room is not that big n price higher than i expected