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Excellent 8.8
Based on 3705 reviews

Recent customer comments

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based on 3705 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.6
  • Location 9.6
  • Room Comfort/Standard 9.0
  • Service 9.0
  • Value for Money 8.2
  • Food/Dining 7.7

Maria U.
April 23, 2015
First time in Japan
The hotel is very accessible because its near almost everything. Like shopping, dinning and is at a train station.
It was a memorable 1st time in Japan experience. And we would like to come back.

Pichai V.
April 23, 2015
Best location
Room, location, service
I stayed in Junior suite, the room size is not as large as junior suite standard size but still full of useful room's equipment. The staff are good in English. Not far to walk to JR and has the underpass walking way. Hotel is located on the big shopping mall names Takashimaya and also close to the popular Osaka's shopping street.

April 23, 2015
Our osaka adventure
Location proximity to all the shops and restaurant and convinient for transportation
My stay with swissotel was great. my boy was so happy with this trip to osaka. Your hotel staff was very much of help to us! Looking forward on our next stay in swissotel ! Thanks

Mario T.
April 22, 2015
Hotel stay to remember
Cleanliness, staff are very helpful
Simply great and enjoyable one.

Stefanus A.
April 21, 2015
Perfect hotel for travellers in Namba Osaka
Location, rooms and takashimaya below it
Awesome! Just as expected. Spacious clean rooms with strong internet connection. Very comfortable beds. Located above JR Namba station, very convenient to ride train. Also surrounded by a lot of shops including takashimaya. Staff were professional and attentive. Great stay!

vipakorn B.
April 21, 2015
Best place for food and shopping.
-It's near the train station and it's very easy for find good food as well as being one of the best place in Osaka for shoppers. - very close to subway train station - clean rooms and comfortable beds

tsui K.
Hong Kong
April 21, 2015
Excellent location
location, size of room, cleaniness
The location was just great, you can always get back to the hotel after crazy shopping

Ysabel G.
April 20, 2015
1. Very easy to get to and from airport; subway and trains nearby; 2. Clean rooms; 3. Shopping nearby
Room was good size, clean, quiet- had no problems. Was helped by bellboy going to room upon arrival. and he Helped us buy tickets to train going to airport plus brought bags (loading) into train.

Dindo E.
April 18, 2015
Osska trip
Convenient location and amazing checkout service
Very pleasant stay. Location made travelling so much easier

Robert M.
April 17, 2015
Best Location
Location, Comfort and Value for money..,