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Excellent 8.8
Based on 3750 reviews

Recent customer comments

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Excellent



based on 3750 reviews
  • Cleanliness 9.0
  • Facilities 8.6
  • Location 9.6
  • Room Comfort/Standard 9.0
  • Service 9.0
  • Value for money 8.2
  • Food/Dining 7.7

Lan Y. from Hong Kong
Families with young children
Stayed one night in February 2015
Fantastic location
location, view, and hospitality of the staffs
Hotel is located on top of the subway station, walking distance to shopping area, and many restaurants around. Great evening view of the city. We've stayed in the Japanese Executive room, nice and pleasant traditional style. But room was too small, especially the bath room, one needs to 'climb' into the bath tub, and be very carefully, otherwise will easily bump into something.
Reviewed February 24, 2015

jeremiah O. from Malaysia
Couples
Stayed 2 nights in February 2015
Great location
Central location, access to trains, walking distance to Shinsaibashi / Dotonbori/
Reviewed February 24, 2015

jih L. from Singapore
Couples
Stayed 3 nights in January 2015
Good
Friendly staff
Reviewed February 23, 2015

Kevin L. from United States
Couples
Stayed 2 nights in February 2015
Airlines employee
Location and beautiful hotel
Good
Reviewed February 21, 2015

QI G. from China
Families with young children
Stayed 2 nights in February 2015
perfect location and good service.
location, service, room spaces.
Reviewed February 17, 2015

Dmytro K. from Ukraine
Couples
Stayed 4 nights in January 2015
Good location
location, shopping, food street
very good location, both close to metro and train line, also has a lot of high end shops in the same building
Reviewed February 15, 2015

supachai S. from Thailand
Families with young children
Stayed 6 nights in December 2014
good place good location
suit for money
very good and in the middle of everything
Reviewed February 12, 2015

Tsoi R. from Hong Kong
Couples
Stayed one night in September 2014
Good Hotel, quite expensive
location, clean and tidiness, services
Reviewed February 11, 2015

LI Z. from China
Couples
Stayed 2 nights in February 2015
great hotel
room size,service,food
it's a great hotel in osaka,good location,nice room and service,NO1 choice when you first time visit osaka.
Reviewed February 11, 2015

SUET L. from China
Couples
Stayed 3 nights in January 2015
convenient, the location is very good
convenient, comfort, location is very good
excellent
Reviewed February 10, 2015