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Excellent 8.8
Based on 3710 reviews

Recent customer comments

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based on 3710 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.6
  • Location 9.6
  • Room Comfort/Standard 9.0
  • Service 9.0
  • Value for Money 8.2
  • Food/Dining 7.7

Hong Kong
January 31, 2015
Good location
Location, bedding and prices
Feel very good

January 28, 2015
A really great hotel, shopping areas near!
Friendly staff, cleanliness, breakfast with view
This is my first trip to Japan with my family, and I have to say people in Japan are really friendly! Especially this hotel's staffs. We woke up early in the morning for breakfast and got seated beside the window view of the city. Just awesome! But are rooms for improvement for their breakfast buffet selection. Overall, we really love our stay.

Hong Kong
January 28, 2015
esay accesss

Agnes L.
January 27, 2015
Thoroughly enjoyed my stay
location, location, location
Can't rate the food as didnt dine here but all other things about the hotel is superb. A big thumbs up to the hotel for the fantastic front office staff. Stayed here for 8 nights and front office staff has been attentive and helped with all my queries, big and small, during stay. No matter how busy they are with lots of guests, somehow there is always a staff who is alert with new faces in lobby looking for help and will approach me if I need help. Location? Can't fault it at all. Right in the heart of Namba district where all the action and great food are. Direct access to Takashimaya and right above the train station to Kansai international airport. Will stay here in my next visit.

tsui K.
Hong Kong
January 25, 2015
Excellent location
Location, cleaness and service

Violeta M.
January 23, 2015
perfect gateway to everything you need
location, convenient and shopping
The 5 nights stay was simply great.. the hotel is actually near to everything, from shopping, dining to transportation..the view from our room is amazinG....

Wei K.
January 21, 2015
location is excellent and easy to access, staff is helpful and friendly
The only thing need to upgrade is the TV Channels, too little channels

Hong Kong
January 21, 2015
best hotel in Osaka Namba
very good location and service

sirima S.
January 20, 2015
Exellent for shopping

Hsin L.
January 20, 2015
Excellent location. Great service.
Comfortable room. Perfect location.