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Excellent 8.8
Based on 3710 reviews

Recent customer comments

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based on 3710 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.6
  • Location 9.6
  • Room Comfort/Standard 9.0
  • Service 9.0
  • Value for Money 8.2
  • Food/Dining 7.7

yin K.
Hong Kong
July 13, 2016
Very convenient and very helpful,will choose this hotel again

Jarturon C.
July 13, 2016
Location is good
It's big 3 star hotel. Nothing make me feel luxury.

July 12, 2016

July 12, 2016
Nice place
Nice room, near railway station, and near train to airport

Arianism A.
July 12, 2016
Excellent service!!
Excellent service from receptionist until the housekeeping department plus the hotel perfect location. We arrived at 11.30 to the hotel, very exhousted n from overnite flight coz none of us can get any sleep. We were suposed to wait until 3pm to be able to check-in into our room. But the wonderful receptionist(forgot the name) manage to get the room ready for us right away. What a nice gesture to treat an exhousted guest. We stayed for the whole 7 nites n we get to have everything that we need to make our stay comfortable n enjoyable. Service from the housekeeping was quick n pleasant. Thumbs up for their excellent service 👍 Love the coffee machine in the room. Location was perfect. A lots of food, malls n right above train station. Will definitely stay here when we visit osaka! The downside is their bed is a litle bit tough for us. Could use a better springbed then it would be perfect.

Peiling Y.
July 10, 2016
Room grade was very low
We were given a room which was old and the carpet stank. Were also told that our room grade did not allow complimentary use of the pool. The location of the hotel is really great but other than that the stay was not up to our expectation of what Swissotel can deliver.

Marjourie B.
July 10, 2016
Good job. 👍

kuo H.
July 09, 2016
Meet prediction

James M.
July 08, 2016
Good shopping and dining location
Hotel is conveniently located near 3 big Shopping Mall with lots of dining and shopping options. As well as many pachinko slots near the vicinity of the hotel. Connected to 3 to 4 subway lines for easy access around the city

James M.
July 08, 2016
Superb Location in Osaka
Hotel is located on top of the Nankai Rapit Line from KIX. so coming and going to the airport is very convenient. Transportation around Osaka is also very accesible using the many subway line just under the hotel. Room is big for japansese standard with all the basic amenities