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2015
Excellent 8.4
Based on 570 reviews

Recent customer comments

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Excellent



based on 570 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.8
  • Location 7.7
  • Room Comfort/Standard 9.0
  • Service 8.9
  • Value for Money 8.0
  • Food/Dining 7.5

Gwion S.
United Kingdom
April 21, 2016
Brilliant service
Comfortable hotel with good service. I had over-ordered some stock and they were kind enough to keep it for me in their store for several months. Highly recommended.

Gwion S.
United Kingdom
April 21, 2016
Impeccable service
I always try to stay in The Westin when visiting Osaka for the simple reason they have the most friendly and helpful staff! Rooms are also very spacious and comfortable and good value for money.

yohanes S.
Indonesia
April 17, 2016
good service
good service

Michelle N.
Singapore
April 07, 2016
Spacious rooms
Rooms are big, and very clean. Also had a good view. A 15 min walk to Osaka station, but they had a regular shuttle bus which was very convenient.

Michelle N.
Singapore
April 07, 2016
Spacious rooms
Rooms are big, and very clean. Also had a good view. A 15 min walk to Osaka station, but they had a regular shuttle bus which was very convenient.

Monica T.
Indonesia
March 15, 2016
Great hotel
Large room n bed,reasonable price
This second i stay at this hotel i like with their large room n bathroom large bed too but u have to walk a little bit far to go to metro if u don't want go by shuttle bus hotel to metro station

Maria G.
Philippines
February 10, 2016
Great Staff, Great Location
they have this cute slippers and toiletries for our little ones... staff helped us get around japan so easily

Michael L.
Philippines
January 24, 2016
Nice quiet location
Cleanliness, service and peaceful
Very comfortable hotel

SWEE T.
United States
January 05, 2016
Excellence Customer Services
The Westin Hotel is close to JR Osaka Station, about 10 minutes walking. Excellence service from their Concierge and Guest Relation. I wrote them emails and they responded in prompt manner.
Very Comfortable, and very happy our stay at the Hotel. Definitely will stay at the hotel again if visit Osaka.

Ee L.
Malaysia
January 02, 2016
Wow!Unbeliveable!
Service,comfortable and nice deco
It was awesome!Suddenly I fell like I am in a totally different place.It have a great atmosphere.