Hotel Com's New Chitose Airport Sapporo Reviews

New Chitose Airport Guest Rating: 4.5

The hotel has an excellent location at the New Chitose airport, which means that it is very convenient for travellers with early flight or late arrival. Also the many airport shops are in an easy reach for last minute souvenir shopping. The room was small but nice, and despite the fact of being located in the middle of the airport, the room was quiet, not noisy at all. There was light smell of cigarette in the room though, and I wasn't sure if this was because I had been given a smoking room instead of non-smoking one, or because of some ventilation problem. The staff was extremely helpful, and took care of my special problem concerning Japanese address and filling in a form in a way that went much beyond any ordinary service. The breakfast was full and varied, and available from early on, which was good for those whose plane left early.

The staff was really kind and helpful, and helped me with some Japanese addresses and filling in a form in a way that went much beyond the ordinary service.

There was light smell of cigarette in the room though, and I wasn't sure if this was because I had been given a smoking room instead of non-smoking one, or because of some ventilation problem.

• Shopping Tip : You can do much of the souvenir shopping at the airport itself, which is convenient as you don't need to worry about leaving time to buy presents in the city before going to the airport, or to carry your buyings to meetings and in the train.

review of hotel in Chitose Airport Guest Rating: 4.0

The price was okay and the location was great! Friendly staff, although it would be nice to have someone that understands English a little bit better for questions about the area.

Convenient location! Free Internet and use of the computer!

Breakfast was not very good.

• Shopping Tip : There is a nice grocery store 6 minutes, two train stops away, from airport, easy to find, plus a 100 Yen store on the fourth floor of station connection. The free shuttle to the mall seems nice, but I haven't gone to the mall as of yet.

Great stay Guest Rating: 4.5

What prompted me to write this review was the kindness and hospitality of the staff at Hotel Com's New Chitose Airport hotel. After checking out of the hotel we needed to stow our luggage somewhere in the airport as we where flying out the day. We had one more night in Hokkaido in a different area and we didn't want to take everything along with us. I ended up asking the Hotel receptionist where in the airport could we leave our luggage overnight and he offered to hold it for us even though we were already checked out and weren't staying there. Needless to say it was a pleasant surprise. As far as the basics go the hotel can't be beat for convenience as it is right in the airport and over a JR train station. This was invaluable to us as we were terribly jet lagged. Even though we arrived in Hokkaido relatively early in the evening at 8:45pm, it was 1:45am our home time. The queen bed waiting for us was also a nice surprise. There was also a nice deep tub for those of us that enjoy the furo experience in Japan. The hotel also had a pretty good breakfast buffet which featured both standard american and japanese selections. All in all it was a very nice three-night stay at the hotel.

Convenience and reasonable price.

You still have to travel at least 30 minutes away for the nearest tourist site such as Sapporo city.

• Hotel Feature Tip : There is a pretty decent ramen shop within site of the 1st floor exit of the hotel. Several bus and tour companies have stands near the same exit as well which was great for us as we had a "Bigrun" bus to catch in the morning as the train system can't take you everywhere.

Great stopover at Hotel Com Chitose Airport Guest Rating: 5.0

This is a western-style business hotel for one or at most two-night stopovers. The double rooms are spacious by Japanese standards and well-appointed. The American and Japanese breakfast was excellent. The hotel suited us very well and we much enjoyed our stay.

• Shopping Tip : There is a free shuttle to the Rera Outlet Mall, with all the big brands sited there. The locals were buying steadily in a clean, spacious open-air mall. Don't expect any real bargains compared to say Las Vegas.