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Very good 8.0
Based on 537 reviews

Recent customer comments

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Very good

based on 537 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 6.9
  • Location 9.5
  • Room Comfort/Standard 7.8
  • Service 7.9
  • Value for Money 7.6
  • Food/Dining 6.8

Samson C.
United States
April 22, 2016
Rooms a bit small
The rest is fine

Tan J.
March 31, 2016
Location near to JR station
Location, Airport Shuttle just at Ground Floor
The Hotel is located opposite JR Station, there is a underground shopping street which can lead you to the hotel, just look for Daimaru signboard and Century Hotel signboard and you can found the hotel. Once you reach the door take the left hand side door and it will lead you to a lift and press 7th floor, the lobby just located over there. Lots of restaurant located at the underground street. also few minute walk to subway station. Walking distance to Odori, Tower or clock Tower. Location is great but compare to Susukino, Susukino is much more happening but this hotel is much more convenient if you are a heavy subway or JR user.

Kum W.
March 15, 2016
Value for Money!!
Hotel is connected to Susukino Underground Shopping Area and Metro Station. Serves very nice breakfast and is located next to many eateries / restaurants. Room is pretty small but staff service is very good and accommodating! Worth staying back in the same hotel for my next Sapporo trip!!

Ei K.
March 04, 2016
Spot On
Good Location, Modern, Helpful
I love my stay here in Hotel Gracery for 4 nights. Convenient location made it so much better for the stay! Wherever I wanna go are just within distance! Staff were very helpful and I love it!

Minsuk K.
South Korea
February 28, 2016
Good location

David L.
February 20, 2016
great location, tiny rooms
In 2014, it was fully booked on our days in Sapporo. This time round, we got a night here, picked because of convenience and location next to JR Sapporo station. However, when we checked in, disappointed by the tiny room size. Only one person could do anything in the common area like pack or unpack. By the time you put the suitcases on the fllor, there was barely room to walk around to your side of the bed

Michael A.
February 18, 2016
Good location and nothing more
Location nothing else
Overall, it met our needs. However, the room was small even for Japan standards. Also, the staff will not assist you with basic things such as luggage and special requests. You have to go to them as they will not come to you. Even though the hotel served its purpose, I would stay at another hotel the next time I go to Sapporo. One with a service concerned approach.

Fu H.
Hong Kong
February 16, 2016
Good Location
Location, Service
Location is good just next to the JR Station. Room size is very small.

Jaili J.
February 15, 2016
Great great location!
Location is fantastic!
Fantastic location as just as short distance from Sapporo station, great as a base to enjoy Hokkaido!

Marilou K.
February 15, 2016
Convenient location
Location, helpful Reservations Manager made our stay at Hotel Gracery worthwhile.