Ana Crowne Plaza Narita Hotel, Tokyo

We could have gone directly to flight home from Kyoto but chose to stay overnight and collect ourselves. The decision was correct and we were able to take the long flight back to the States refreshed. The swimming pool is an excellent facility and afforded needed exercise. The spa staff was very helpful as well.

I was particularly impressed with two things- the ease and availablility of the free shuttle bus getting me to and from the airport and the couteousness of all the staff at the hotel (and the bus driver). I thought the hotel was good value for money and I would not hesitate to stay there again or to recommend it to friends. Viv Head

Good hotel, rooms are small but clean. We booked a triple room for 2 adults and 2 children and space was scarce, but for one night, it's OK. There are only 3 elevators for the whole building, so the porters have to share them with the customers. This can be a problem during morning rush, when many people use the elevators, some to go to the breakfast room and back to their room and others to check out. The porters have to let the customers first and wait for the next elevator. We almost missed our shuttle bus, because the porter took too long to bring our luggage to the lobby. Also, the shuttle bus dropped us off at the first wing of terminal 1, so we had to walk all the way to the other wing with our luggage. The driver said he was not supposed to stop at the second wing... Overall it's a convenient place to stay if you have an early flight the next day. And the buffet is good, plenty of choice.