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Excellent 8.2
Based on 1364 reviews

Recent customer comments

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based on 1364 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 7.5
  • Location 8.5
  • Room Comfort/Standard 8.2
  • Service 8.4
  • Value for Money 8.1
  • Food/Dining 7.5

Celina S.
July 11, 2016
Great hotel!

Hui Y.
July 06, 2016
Good location, great service, comfort room
Good location, great service, comfort room

Tara N.
July 06, 2016
Good location
Great location in the heart of Shinjuku, right near the Golden Gai. For night life and good food, with easy access to the train station this is a great option. No accommodation is Tokyo is cheap, but this was on the slightly more expensive side (although quite typical for weekend rates).

Pei C.
July 04, 2016
Good to stay
Good location, Lawson just at g floor... Easy access to all the places

Pei C.
July 04, 2016
Recommended to stay
Good location with all restaurants around

So L.
Hong Kong
July 02, 2016
Not bad

Then H.
July 01, 2016
Recommended Hotel
Good location, easy access to transportation, good food in vicinity

colin G.
United Kingdom
June 30, 2016
Breakfast very nice!
Breakfast very nice!

John D.
United Kingdom
June 29, 2016
Citadines Shinjuku
Clean, comfortable double bed for mid-sized Europeans, good shower, helpful with holding luggage after check-out, and close to rail station. Internet access excellent. Staff mostly very helpful, though English sometimes very basic indeed. Squished space-wise: not designed for anything more than sleep.

Charles C.
United States
June 28, 2016
Great hotel
The Citadines is located close to the Metro, JR Shinjuku, just a few minutes away. Many good restaurants in the area as well as shopping. The hotel facilities were great. Rooms were reasonable size and well kept. Nice bathroom and shower. Only the Internet was a bit slow.