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Excellent 8.1
Based on 275 reviews

Recent customer comments

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based on 275 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.8
  • Location 9.0
  • Room Comfort/Standard 8.4
  • Service 8.0
  • Value for Money 7.8
  • Food/Dining 7.2

Petrus R.
South Africa
October 02, 2014
Great location, clean and convenient
Location, access, surrounding area
Just what is needed for a short business trip

Emiko K.
September 27, 2014
Great location
Location clean free wifi

Hui N.
September 14, 2014
We always stay here in Tokyo
Location, service, convenience getting to and from airport
We visit Tokyo once or twice a year and always stay here. Rooms are clean, comfortable, and service is excellent. Location wise, the nearest station is Shimbashi (practically on hotel doorstep) but Uchisaiwaicho and Hibiya stations are less than 10 mins walk away.

Nantida P.
September 10, 2014
Close to shinbashi station and pub &restuarants

Keiren H.
United Kingdom
August 23, 2014
Nice Location Good Staff
Location, Staff & Hotel Cleanliness
Staff are friendly and helpful, room was kept immaculate. Between Shinbashi and Yurakucho so perfect for Ginza and getting around to meetings.

Kok H.
July 20, 2014
My top 3 choice for business hotel
Comfortable , value for money , attentive staff
Enjoyed every moment of my stay.From check in till check out

Kan Y.
Hong Kong
July 19, 2014
Excellent location with reasonable price
Spacious room, reasonable price, airport transportation

Kai N.
Hong Kong
July 08, 2014
The service was impressive
Good location, nice room and good service
The outlook of the hotel was good but not great, it looks like a little bit (1900s style) while the room was fine. I had a twin room and it was large (unexpectedly large when you know the normal room size in Tokyo). The location is also nice, only 1-2 minutes walking distance from METRO Shimbashi station, and 5 minutes walking distance from JR shimbashi station. While what impressed me most was the attitude of the staff- normally the service in Tokyo is not that good (actually declining when compared with decades ago, most probably because of the crowds of tourists from the mainland), Yet, I saw warm smiles, nice reply and good serving attitude when checking in and checking out. Besides me was an English speaking family, they did not speak Japanese while the Japanese staff tried his very best to serve in English (not perfect, but impressive). When I checked out I saw another lady trying her best to serve another English visitor to get the limousine bus reservation. So, overall, I enjoyed the stay in this hotel.

Lenny K.
July 06, 2014
Centrally located and close to Public tansportatio
Close to MRT, surrounded by food and shopping, bus from airport stop here
We enjoy our stay and will come back again Close to MRT and shopping center. The bus from Narita also stop here so we dont have to take taxi anymore

Philip R.
July 02, 2014
Nice hotel in the center of Tokyo
Location, relatively spacious room