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Excellent 8.5
Based on 491 reviews

Recent customer comments

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Excellent



based on 491 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.3
  • Location 9.2
  • Room Comfort/Standard 8.8
  • Service 8.6
  • Value for Money 8.1
  • Food/Dining 7.3

Kaihan Y.
Singapore
December 28, 2015
Just missing a pool
Cleanliness, location and service
Great hotel. Missing a pool for a 5-star hotel though. Only pool available was the one next door that we had to pay for. We're just nitpicking though. Great hotel, will stay again.

SHIH-TING H.
Taiwan
December 23, 2015
great place!
perfect hotel! really great location

richard M.
United States
November 30, 2015
Parisian hotel with Japanese charm
size of room, location, service
Enjoyed our stay

Buniwati L.
Singapore
November 15, 2015
Feedback
Location
Bedsheet and pillow cases were not clean in the first night. I manage to sleep better after they changed the bed- linen.

Atthachai Y.
Thailand
November 05, 2015
Good location and close to Shimbashi station
Location, restaurant in the hotel, room
Good. The room is comfortable. Have all we need.

Maria S.
Spain
October 12, 2015
Nice stay
location, staff and cleaniless

Mohamed A.
United Arab Emirates
September 30, 2015
Good location in ginza
location and decorations
hummm better than avearage hotels in tokyo But the staff not professional enough with little smile or help Thats why my rate is less than 9

Eunice H.
Taiwan
September 15, 2015
Good location
expensive
it's good location and easy to find it.

Pik S.
Hong Kong
August 29, 2015
Good for business but not for leisure
Nice staff, convenience and good deal
Good for business but not as good for leisure travel. Walkable distance to Ginza and Tokyo station but it's not near shopping arcades.

Pik S.
Hong Kong
August 29, 2015
Nice stay
Good location, nice staff, convenience
From the hotel you can walk to most famous tourist hotspots in the area. It's a good pick for business trips as well.