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Excellent 8.4
Based on 1043 reviews

Recent customer comments

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based on 1043 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.0
  • Location 8.4
  • Room Comfort/Standard 8.5
  • Service 8.5
  • Value for Money 8.6
  • Food/Dining 7.4

Cesar L. from Spain
Stayed 5 nights in February 2016
Stay here!!
Value for money, great rooms with views! Professional staff
Very memorable! Ill try to stay here again in the future!!
Reviewed February 24, 2016

chih-hong L. from Taiwan
Solo travelers
Stayed 3 nights in February 2016
good and comfortable
U could see tokyo tower by the widows,
Reviewed February 23, 2016

Cesar L. from Spain
Stayed 5 nights in February 2016
Truly a grand hotel
Value for money, Great in-house eateries, close to subway
Staff were EXCEEDINGLY accommodating and professional. Housekeeping was outstanding! We got an amazing rate compared to the rest of the hotels in Tokyo!
Reviewed February 17, 2016

Sai C. from Hong Kong
Solo travelers
Stayed 2 nights in February 2016
clean and silent
staff is helpful and friendly. Hotel is clean and food is good
location is still good and close to metro. I just take around 15 min from hotel to Shinjuku. Environment is good and silent and breakfast is great.
Reviewed February 15, 2016

Paul S. from Luxembourg
Families with young children
Stayed 2 nights in February 2016
A fine place
Location, view and atmosphere
Very relaxed, courteous staff and all around satisfying (except for the quality of the breakfast). They could do better on fresh croissants and bread
Reviewed February 09, 2016

Woan L. from Malaysia
Stayed 3 nights in January 2016
3 nights at Hotel Grand Arc Hanzomon
Cozy, Clean and Nice view from room
The room is cozy with nice city view. Bed and pillow are comfortable. It is only 5 min walk from Hanzomon metro station.
Reviewed February 03, 2016

Minju P. from South Korea
Stayed 2 nights in January 2016
Quiet and tidy. Satisfied.
Reviewed February 01, 2016

Kate B. from Australia
Stayed 2 nights in January 2016
Great location. Awesome view
Location. View. Access to transport.
A nice hotel with all of the ammenities. A great view ; make sure you request a room on a high floor so you can watch Tokyo at night from your bed! A five minute walk to the underground subway (buying a day ticket made our lives so easy) and lots of places close by to grab dinner (casual dining). Recommend!
Reviewed January 20, 2016

Cheuk T. from Hong Kong
Stayed 2 nights in January 2016
great view from room, nice room design, helpful staff
We had an enjoyable stay at the hotel, it's close to the subway and the imperial palace. Surrounded by a lot of small stylish restaurants.
Reviewed January 17, 2016

Andrew T. from Australia
Families with older children
Stayed 6 nights in September 2015
Excellent Location & Staff
Being located next to the Imperial Palance provides the oppurtunity for evening strolls along the moat after a busy day in the city. The metro station entrance is 200 m away. The view of palace ground
Reviewed January 09, 2016