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Excellent 8.4
Based on 1033 reviews

Recent customer comments

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Excellent



based on 1033 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.0
  • Location 8.4
  • Room Comfort/Standard 8.5
  • Service 8.5
  • Value for Money 8.6
  • Food/Dining 7.4

9 chih-hong L.
Taiwan
February 23, 2016
good and comfortable
U could see tokyo tower by the widows,

9.7 Cesar L.
Spain
February 17, 2016
Truly a grand hotel
Value for money, Great in-house eateries, close to subway
Staff were EXCEEDINGLY accommodating and professional. Housekeeping was outstanding! We got an amazing rate compared to the rest of the hotels in Tokyo!

8 Sai C.
Hong Kong
February 15, 2016
clean and silent
staff is helpful and friendly. Hotel is clean and food is good
location is still good and close to metro. I just take around 15 min from hotel to Shinjuku. Environment is good and silent and breakfast is great.

9 Paul S.
Luxembourg
February 09, 2016
A fine place
Location, view and atmosphere
Very relaxed, courteous staff and all around satisfying (except for the quality of the breakfast). They could do better on fresh croissants and bread

7.7 Woan L.
Malaysia
February 03, 2016
3 nights at Hotel Grand Arc Hanzomon
Cozy, Clean and Nice view from room
The room is cozy with nice city view. Bed and pillow are comfortable. It is only 5 min walk from Hanzomon metro station.

9.2 Minju P.
South Korea
February 01, 2016
Good
Quiet and tidy. Satisfied.

8.7 Kate B.
Australia
January 20, 2016
Great location. Awesome view
Location. View. Access to transport.
A nice hotel with all of the ammenities. A great view ; make sure you request a room on a high floor so you can watch Tokyo at night from your bed! A five minute walk to the underground subway (buying a day ticket made our lives so easy) and lots of places close by to grab dinner (casual dining). Recommend!

10 Cheuk T.
Hong Kong
January 17, 2016
recommended!
great view from room, nice room design, helpful staff
We had an enjoyable stay at the hotel, it's close to the subway and the imperial palace. Surrounded by a lot of small stylish restaurants.

9 Andrew T.
Australia
January 09, 2016
Excellent Location & Staff
Being located next to the Imperial Palance provides the oppurtunity for evening strolls along the moat after a busy day in the city. The metro station entrance is 200 m away. The view of palace ground

10 TAO Z.
China
January 08, 2016
Very good hotel, location is also good
location, facilities
The location is good, 5 mins walk to the subway and is also very close to the park. The hotel is new and facilities is awsome. Strong recommend