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Excellent 8.1
Based on 289 reviews

Recent customer comments

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based on 289 reviews
  • Cleanliness 8.6
  • Location 8.1
  • Room Comfort/Standard 8.5
  • Service 8.4
  • Value for money 7.8
  • Food/Dining 7.3

Melvina M.
March 28, 2015
good staff, clean room, comfy
good staff, clean room, comfy
good staff, clean room, comfy

Yu-Cheng S.
February 09, 2015
Good gym but not free
Gym, Shinagawa station
It's ok...

Yu-Cheng S.
February 09, 2015
Nice surrounding
Nearby Metro Station
A bit pricy but, pretty good.

Hon N.
December 01, 2014
Good location
Near to train, coach to airport and good internet.

Chung C.
Hong Kong
November 30, 2014
Good to better
beatiful garden, polite staff and not easy to find as so many Prince Hotel there
We spent first two night on 4/F, which room was cramped, small round table is useless at all as limited space. We headed to Hakone and re stayed, as booked already, and was on 8/F, surprisely spacious interior and good view of garden. We enjoyed. Both are the same price, so the 2nd stay is value for money. Suggest to have light music live at night, giving it a more classy treatment. CK

christopher T.
United States
November 16, 2014
Comfortable Hotel
Location, Nice Garden View, and Friendly Staff
5-minute walk from the Shinagawa Station. Staff greets you with a smile at the entrance. Spacious room for 2 people. Beautiful view of the Japanese garden from the elevator and the Lobby.

Katherine M.
November 04, 2014
Good hotel
Clean, spacious and near train station
Great hotel. Clean and spacious by Tokyo standard. Quite a distance to walk from Shinagawa train station.

Robert L.
November 03, 2014
Good location, very convenient
location, service, room size
This is not my first time to stay in Prince hotel, mainly because the location is very convenient. It is just a few minutes from Shinagawa station, so travelling around teh city becomes much easier

Lo C.
Hong Kong
October 24, 2014
Nice hotel
Quiet and relax hotel. Good location
Its a not bad hotel in such area and value of money. Room is large

Hong Kong
October 09, 2014
Small room in medium sized hotel
Served by Japanese
Japanese service is the best in the world other than Thai probably