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Excellent 8.1
Based on 289 reviews

Recent customer comments

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Excellent



based on 289 reviews
  • Cleanliness 8.6
  • Location 8.1
  • Room Comfort/Standard 8.5
  • Service 8.4
  • Value for money 7.8
  • Food/Dining 7.3

Melvina M. from Indonesia
Solo travelers
Stayed one night in August 2014
good staff, clean room, comfy
good staff, clean room, comfy
good staff, clean room, comfy
Reviewed March 28, 2015

Yu-Cheng S. from Taiwan
Business travelers
Stayed one night in February 2015
Good gym but not free
Gym, Shinagawa station
It's ok...
Reviewed February 09, 2015

Yu-Cheng S. from Taiwan
Business travelers
Stayed 2 nights in February 2015
Nice surrounding
Nearby Metro Station
A bit pricy but, pretty good.
Reviewed February 09, 2015

Hon N. from Malaysia
Groups
Stayed one night in November 2014
Good location
Near to train, coach to airport and good internet.
Reviewed December 01, 2014

Chung C. from Hong Kong
Couples
Stayed 2 nights in November 2014
Good to better
beatiful garden, polite staff and not easy to find as so many Prince Hotel there
We spent first two night on 4/F, which room was cramped, small round table is useless at all as limited space. We headed to Hakone and re stayed, as booked already, and was on 8/F, surprisely spacious interior and good view of garden. We enjoyed. Both are the same price, so the 2nd stay is value for money. Suggest to have light music live at night, giving it a more classy treatment. CK
Reviewed November 30, 2014

christopher T. from United States
Couples
Stayed one night in January 2014
Comfortable Hotel
Location, Nice Garden View, and Friendly Staff
5-minute walk from the Shinagawa Station. Staff greets you with a smile at the entrance. Spacious room for 2 people. Beautiful view of the Japanese garden from the elevator and the Lobby.
Reviewed November 16, 2014

Katherine M. from Malaysia
Business travelers
Stayed one night in October 2014
Good hotel
Clean, spacious and near train station
Great hotel. Clean and spacious by Tokyo standard. Quite a distance to walk from Shinagawa train station.
Reviewed November 04, 2014

Robert L. from Philippines
Business travelers
Stayed one night in November 2014
Good location, very convenient
location, service, room size
This is not my first time to stay in Prince hotel, mainly because the location is very convenient. It is just a few minutes from Shinagawa station, so travelling around teh city becomes much easier
Reviewed November 03, 2014

Lo C. from Hong Kong
Couples
Stayed 7 nights in March 2014
Nice hotel
Quiet and relax hotel. Good location
Its a not bad hotel in such area and value of money. Room is large
Reviewed October 24, 2014

VICKY W. from Hong Kong
Business travelers
Stayed one night in June 2014
Small room in medium sized hotel
Served by Japanese
Japanese service is the best in the world other than Thai probably
Reviewed October 09, 2014