Back to hotel info

Excellent 8.2
Based on 704 reviews

Verified traveler reviews

Filter by traveler type

based on 704 reviews
  • Cleanliness 8.8
  • Facilities 7.4
  • Location 8.0
  • Room Comfort/Standard 8.6
  • Service 8.5
  • Value for money 7.6
  • Food/Dining 7.9

Simon L.
April 08, 2016
Crowded place due to spring travel
Staffs are very helpful n kind even though they are over crowded n busy all the time.

Michael W.
April 06, 2016
Tokyo lite
The staff are the big difference here, helpful, communicative and great problem solvers. Tokyo is a snap when you stay here.

Bonnie T.
April 05, 2016
Good! Friendly!
Concierge is helpful and recommended restaurant are good

Ong S.
March 29, 2016
Near to Shinjuku and other train stations
located close to train stations. Staff speak english. Rooms are clean

Jamie C.
United Kingdom
March 28, 2016
$650 a night for a tiny overpriced room that was last renovated in the 70's.... Staff were very friendly and the spa / sauna facilities were great.

Ilyana A.
March 20, 2016
Fantastic Room. Excellent Service!!
Spacious Room, Child Friendly, Shuttle Bus
Simply Awesome!!!

Allan N.
February 18, 2016
It is Ok
It was good.

nopphol P.
February 17, 2016
Total quality
Very good.

Alan W.
New Zealand
February 13, 2016
24 hrs in Tokyo
Excellent helpful staff,clean luxurious room.regular shuttle to subway station,late check out not a problem. I would highly recommend this hotel for an inner city location with access to good shopping and easy travel

chayata T.
February 13, 2016
Good hotel
Room size and service
Excellent just location is not so good But overall everything is perfect