arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Very good 8.0
Based on 310 reviews

Recent customer comments

Filter by traveler type
Very good



based on 310 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.7
  • Location 9.1
  • Room Comfort/Standard 7.9
  • Service 7.9
  • Value for Money 7.7
  • Food/Dining 7.1

Claire S.
China
April 15, 2016
Location is good
Service is so so, but with this price, nothing to complain

jacqueline H.
Indonesia
April 12, 2016
Comfort, clean, and close to station
My overall 3 nights stay was great! except that on the first night they gave me a smoking room, which i have placed a non-smoking room in my reservation. I complained to them, but the room was full. However, they moved me the next day.. Overall, it was a great stay. very close to ginza station and tsukiji market

Charmaine T.
Philippines
April 09, 2016
Practical yet posh hotel
This hotel located at the heart of Ginza not only offers quality service in regards with cleanliness and accommodating staff but also considered as underrated since they function as a 4 star hotel.

yiping C.
Singapore
April 08, 2016
Hotel gracery ginza
Friendly staff, but the Internet is a little bit too weak to be used. A very good location in between ginza and tsukiji area.

Ekarat R.
Thailand
April 07, 2016
Nice location and good services
Nice location and good services

CECILE Z.
Philippines
March 16, 2016
CENTRALLY LOCATED IN GINZA
LOCATION,SHOPPING AND NEAR TRAIN STATION
I REALLY ENJOYED MY STAY IN HOTEL GRACERY GINZA

Cleofe A.
Philippines
March 03, 2016
A good hotel in downtown Tokyo
1. It's location 2. The size of its bathroom as compared to other Tokyo hotels 3. Definitely value for money
This is our third time to visit Tokyo as tourists. For the first time, we got a hotel with a good size bathroom for Tokyo standards.

Dennis D.
United States
February 24, 2016
Weekend in Tokyo
Decided to visit Tokyo for the long weekend and selected Ginza as location per recommendations of acquaintance. Hotel was nice good curbside appeal and close to Ginza subway station. Expensive shopping nearby similar to Chicago, 5th Ave NY, Boston Newberry St comparable. Clean safe and friendly. Most importantly great coffee shops and eateries abound. I ate continuously a varied selection. Oslo coffe shop my favorite with great healthy simple lunch. Central location allows quick access via Metro to Roppinggi, Asakusa, akihabra, etc readily within few minutes. Coffe available in hotel lounge was fresh and tasty. Wifi was adequate and free. TV options were limited. Room bathrooms were a bit on humid side and smelly...unsure why. I stayed in traditional Japanese room with elevated floor and mattress on floor, small but adequate for my needs. A stretch to fit more than two but quite cozy:)

Wendy D.
Indonesia
February 20, 2016
Good location
Location, location, cleanliness
Good stay. A bit of mix up about getting a smoking room. But managed to switch to a non-smoking room the next day. Otherwise, everything else is good.

Maria G.
United States
February 03, 2016
Nice Hotel
I booked for non smoking room and upon arrival i was told nothing available. Then, if I want something that is no smoking I need to pay 1000 yen additional per night. I negotiated with the desk clerk if she can find me something cheaper, and voila! she said she is giving me a Japanese style room and no additional charge. I am happy, it was very small room but at least non-smoking and clean.