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Excellent 8.1
Based on 215 reviews

Recent customer comments

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Excellent



based on 215 reviews
  • Cleanliness 8.7
  • Facilities 7.7
  • Location 8.9
  • Room Comfort/Standard 8.1
  • Service 8.3
  • Value for money 8.0
  • Food/Dining 6.7

Stefany H. from Indonesia
Couples
Stayed one night in April 2016
Family
The aircon didnt feel cold
Reviewed April 28, 2016

Ai Y. from Brunei Darussalam
Couples
Stayed 4 nights in April 2016
Hotel close to metro station & very clean
The hotel room is very clean with many amenities. However, it would be a plus if the hotel would provide some coffee apart from tea. Overall, it was a great stay and we had great help from the hotel staff.
Reviewed April 19, 2016

peiwen C. from United States
Couples
Stayed 3 nights in March 2016
Tiny room, good location hotel
The hotel was easy enough to find, close to convienient stores and lots of restaurants, and train station. Staff was friendly, but room was very tiny... And me and my friend both got bug bites from it. It was strange little bump that we both had after staying a night there. She had one bump on her forehead and I had two bumps on my neck. That kinda ruined the staying experience for us. But other than that, it was not bad of a staying. Wished that there were no bug bites. I may not choose this hotel because of it. The hotel didn't look dirty but you never know when u got bug bites..
Reviewed April 02, 2016

WAN-I L. from Taiwan
Business travelers
Stayed 2 nights in February 2016
Reasonable price with nice location & cozy room
Near to subway with lots of food & cafes. Overall staying experience is satisfying & nice.
Reviewed February 26, 2016

Xueli L. from Singapore
Couples
Stayed 7 nights in January 2016
Good location (etc,railway station and restruant)
easy access to hotel,cafe and food
Wifi is abit lack but everything is A-ok
Reviewed January 22, 2016

Azmie A. from Singapore
Solo travelers
Stayed 6 nights in January 2016
Great location.
Location, location, location. Good base for exploring Tokyo.
Good housekeeping. Polite staff.
Reviewed January 19, 2016

Lai H. from Hong Kong
Solo travelers
Stayed 4 nights in January 2016
more than expected, only room is a bit small
has pantry with microwave oven, privacy, quiet
good, enjoyed!
Reviewed January 17, 2016

Jaedson T. from Thailand
Couples
Stayed 4 nights in December 2015
Convenience
Next to the subway station, Good service, Clean room
Very good
Reviewed January 04, 2016

Andrew M. from Australia
Couples
Stayed 3 nights in November 2015
Hotel Grand Fresa Akasaka
Location, cleanliness, friendly helpful staff
We stayed in a superior non-smoking double room, at 35% discount. The room was clean, modern and well furnished. Minor issues included a loose ceiling light in the bathroom, fluctuating water temperature in the shower,a broken window shade, and no cooling mode on the air-con (too noisy outside to have the window open while sleeping). This hotel is in a great location for subway users, in a nice part of town. The room was too small to be rated as 4-star, but in fairness, hotel rooms in Japan are generally on the small side. This was a nice place place to stay, due to being clean, modern and conveniently located. I would recommend this hotel for short stays for those who need to be in town.
Reviewed December 02, 2015

Shana R. from Canada
Business travelers
Stayed 5 nights in November 2015
Well presented business hotel
Location, friendliness and convenience
I have stayed here often when I come on business. It is convenient to the subway, and thus to the rest of Tokyo. I like the fact that while close to the core of business, it is relatively quiet at night. The regular rooms are small, but the upper rooms are much more spacious.
Reviewed November 14, 2015