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Excellent 8.1
Based on 209 reviews

Recent customer comments

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Excellent



based on 209 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 7.5
  • Location 8.9
  • Room Comfort/Standard 8.1
  • Service 8.3
  • Value for Money 8.0
  • Food/Dining 6.7

Ai Y.
Brunei Darussalam
April 19, 2016
Hotel close to metro station & very clean
The hotel room is very clean with many amenities. However, it would be a plus if the hotel would provide some coffee apart from tea. Overall, it was a great stay and we had great help from the hotel staff.

peiwen C.
United States
April 02, 2016
Tiny room, good location hotel
The hotel was easy enough to find, close to convienient stores and lots of restaurants, and train station. Staff was friendly, but room was very tiny... And me and my friend both got bug bites from it. It was strange little bump that we both had after staying a night there. She had one bump on her forehead and I had two bumps on my neck. That kinda ruined the staying experience for us. But other than that, it was not bad of a staying. Wished that there were no bug bites. I may not choose this hotel because of it. The hotel didn't look dirty but you never know when u got bug bites..

WAN-I L.
Taiwan
February 26, 2016
Reasonable price with nice location & cozy room
Near to subway with lots of food & cafes. Overall staying experience is satisfying & nice.

Xueli L.
Singapore
January 22, 2016
Good location (etc,railway station and restruant)
easy access to hotel,cafe and food
Wifi is abit lack but everything is A-ok

Azmie A.
Singapore
January 19, 2016
Great location.
Location, location, location. Good base for exploring Tokyo.
Good housekeeping. Polite staff.

Lai H.
Hong Kong
January 17, 2016
more than expected, only room is a bit small
has pantry with microwave oven, privacy, quiet
good, enjoyed!

Jaedson T.
Thailand
January 04, 2016
Convenience
Next to the subway station, Good service, Clean room
Very good

Andrew M.
Australia
December 02, 2015
Hotel Grand Fresa Akasaka
Location, cleanliness, friendly helpful staff
We stayed in a superior non-smoking double room, at 35% discount. The room was clean, modern and well furnished. Minor issues included a loose ceiling light in the bathroom, fluctuating water temperature in the shower,a broken window shade, and no cooling mode on the air-con (too noisy outside to have the window open while sleeping). This hotel is in a great location for subway users, in a nice part of town. The room was too small to be rated as 4-star, but in fairness, hotel rooms in Japan are generally on the small side. This was a nice place place to stay, due to being clean, modern and conveniently located. I would recommend this hotel for short stays for those who need to be in town.

Shana R.
Canada
November 14, 2015
Well presented business hotel
Location, friendliness and convenience
I have stayed here often when I come on business. It is convenient to the subway, and thus to the rest of Tokyo. I like the fact that while close to the core of business, it is relatively quiet at night. The regular rooms are small, but the upper rooms are much more spacious.

Sheryll V.
Philippines
October 31, 2015
Excellent location and comfortable room
Fantastic location: only a few steps away from exit 6 of Akasaka station; Hotel staff very pleasant and accommodating; Neighborhood was very pleasant with lots of affordable restaurants nearby;
We had a good time in Japan at Hotel GrandFresa in Akasaka. It was conveniently located with very clean, comfortable room. Although the room was small it was very snug and efficiently laid out so we were comfortable.