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Recent customer comments

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All reviews (1300)

Business travelers (223)

Couples (377)

Solo travelers (359)

Families with young children (146)

Families with older children (116)

Groups (79)

Very good
8.0
based on 1300 reviews
Hotel Condition/Cleanliness
8.7
Facilities
8.0
Location
8.5
Room Comfort/Standard
8.2
Staff Performance
8.2
Value for Money
7.6
Food/Dining
6.9

7.3 GERRIT W.
United States of America
January 12, 2016
Not Fancy but Comfortable and Close to Haneda
location, shuttle to Haneda, cost
Not fancy at all but it was inexpensive and very convenient for Haneda. They have a shuttle that runs every twenty minutes or so and takes less than 10 mins to get to the international terminal.

8.7 Mitsuko S.
United Kingdom
January 09, 2016
My last night in Tokyo
Staff Breakfast shuttle Bus
Very comfortable, thank you.

5.7 Stanley Y.
Canada
January 11, 2016
Very near Haneda Airport
Cleanliness, airport shuttle bus, near subway station
It is very close to the airport. Good for people catching early flights. Shuttle bus service starts at 4:00am at every half hour.

6 Fanny K.
Indonesia
February 17, 2016
location near train station and airport
we love the location and they have free shuttle bus to airport

10 Susan L.
United States of America
January 07, 2016
Great place
Shuttle, friendly , clean
Nice, I was there once before, so going the second time was even nicer.

8 KOK C.
Malaysia
January 19, 2016
Hotel near to airport with free shuttle
location, comfort and friendly staff
Hotel is near to the airport, the hotel provide the shuttle to airport

7.3 Kay F.
Australia
January 02, 2016
Hotel review
Closeness to airport. Free transfer shuttle
Room was very small in comparison to other Japanese hotels and value for money not really. I have stayed at other airport hotel s in the world for much cheaper and better value. Window could not open for fresh air. The bed as per Asian countries was rock solid and the pillows thin and hard. The staff were great at checkin and closeness to airport fantastic. It may have been expensive that night due to long weekend public holiday.

9.3 JoJo H.
Australia
January 02, 2016
Cleanliness
The hotel room was clean n the staffs were friendly.
I felt very comfort n I will recommend my friends stay there in the future.

5.3 Yeung F.
Hong Kong
December 31, 2015
Easy airport access
Near airport and provided shuttle bus at late midnight
NA

5.3 agus W.
Indonesia
January 02, 2016
Bed too small
A good serve on receptionis
I think was good Eventhough Only One night