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Excellent 8.1
Based on 1348 reviews

Recent customer comments

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based on 1348 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.0
  • Location 8.6
  • Room Comfort/Standard 8.2
  • Service 8.2
  • Value for Money 7.6
  • Food/Dining 6.9

Yiwei J.
March 15, 2016
Great hotel for early flights
Location, service, convenience
Comfy and excellent service. The staff upgraded us to a bigger room upon arrival. Everything from check-in to airport shuttle were very speedy, efficient and punctual. Love the Mikimoto toiletries! Would definitely stay here for transits at Haneda airport or early flights!

Rachael R.
New Zealand
March 15, 2016
Great choice of hotel near Haneda airport
I have stayed in lots of hotels near Haneda and this one is the best in terms of it's free shuttle bus (which actually runs more frequently than the timetable suggests), the condition and cleanliness of the room and value for money. From now on I will make it my first choice when I need to stay near Haneda.

Rafael T.
March 14, 2016
good place to catch some sleep in between flights
clean room, bathroom amenities, quiet
the hotel is very close to Haneda airport and includes a free shuttle bus ride to and from the hotel. room is very clean and is big enough for one person. Bed was comfortable. Bathroom has shower and bathtub, includes the basic amenities. It was very quiet, so It helped me gain some sleep in between flights.

Michael A.
United States
March 10, 2016
nice layover
The place was of good value. Convenience store across the street was well stocked. Buffet starts at 4am n well worth the money. Linited english channels on tv but Free wifi in thee room

Yiwei J.
March 10, 2016
Very convenient
Location, service, amenities
As we arrived in Tokyo late and had an early morning train to catch the next day, we wanted to look for an accommodation near Haneda airport so as to save time. Unfortunately both First Cabin (capsule hotel) and the Haneda Airport Hotel were fully occupied so we found JAL City via agoda. It was a distance from the airport but we took the free shuttle which was only 8 mins. Would highly recommend it to anyone who has a morning flight at Haneda!

Martin B.
United States
March 08, 2016
Rooms are very small!
Cleanliness, staff, close to airport
I needed a place to lay my head for the night, before I flew out of Tokyo the next morning. This place is right down the street from Haneda airport and has a free shuttle that will take you to the airport. The hotel was very clean and the staff were very nice. The room was really nice and very clean. The only two problems I have with this hotel, is that the rooms are "very small", and even though it is near the airport, there is nothing else really close by. Almost seems like you are out in the middle of no where.

Glenn S.
United States
March 03, 2016
Excellent, convenient
Stayed overnight after arriving late at Haneda. Hotel shuttle picked us up. No problems at check in. Morning breakfast which was included opened at 4:00 am and was good. Staff was very helpful.

Sandha W.
February 29, 2016
The room is clean. Food was good. Location good
Location. Food. Room.
Very comfort

Dawn L.
United Kingdom
February 24, 2016
tokyo stopover
location, airport transfer, comfy bed
Good stay. Airport transfers really handy and help to take the faff out of a quick stay over. We had an economy double room and it was a small room (good size bed though). Fine for what we needed though.

February 24, 2016
Strategic location
5 min walk from train station and 7 min bus ride ( shuttle service) to this hotel. Very good location. Its 45min train ride to Shibuya / shinjunku.