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Excellent 8.3
Based on 221 reviews

Agoda Verified Reviews

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Excellent



based on 221 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 6.7
  • Location 9.4
  • Room Comfort/Standard 8.4
  • Service 8.2
  • Value for Money 7.6
  • Food/Dining 7.3

9.7 Philippe Z.
United States
February 07, 2016
easy location
location clean rooms modern look
overall excellent.

8 Chung M.
Hong Kong
January 03, 2016
Good
Staff service

8.7 Goh S.
Singapore
January 01, 2016
New and superb location
Location, modern, highrise
Very new and classy. Lots of privacy as lobby is on the 27th floor. Superb location at the North end of Tokyo station with sheltered link to the subway, shinkansen, Nex and basement shopping. But rooms are quite small and cramp. Frontline staff is not able to speak English well enough, compared to other 4-stars hotel in Tokyo.

8.3 Naharudin S.
Singapore
December 16, 2015
Great hotel with perfect location
The staff were professional and efficient. Mafw sure our baggage were sent to Maihama with no problems at all.
It was comfortable and the view of Tokyo Station was magnificent.

8.3 Yulia H.
Indonesia
August 31, 2015
Fun Business
Location, Hotel Condition, Room Comfort
Its nice and comfort, location near the Tokyo station.

8.3 Yulia H.
Indonesia
August 31, 2015
Fun Business
Location, Hotel Condition, Room Comfort
Its nice and comfort, location near the Tokyo station.

8 Yulia H.
Indonesia
August 31, 2015
Fun Business
Location, Hotel Condition, Room Comfort
Its nice and comfort, location near the Tokyo station.

10 IVAN K.
Russia
July 22, 2015
Super
Location, view, price
Can't say we've noticed any faults. Location perfect, view beautiful. Staff helpful.

8.7 Cindy C.
Singapore
June 08, 2015
6 Night Stay with 1 Kid
Location, Friendly Staff, Good Service
Location is good near Tokyo Station. Staffs are very friendly and approachable. The room is a bit small but I guess it depend what type of room you booked. If you like more night activities, I will recommend to stay at Shibuya/Shinjuku area instead.

8.7 Lee I.
Malaysia
April 30, 2015
fantastic staff and location
good location, fabulous view and fantastic staff
We were truly grateful to the hotel staffs for such good hospitality throughout the whole trip. During our stay, one of our family members needed immediate medical attention. Not only did the staff arranged EMT transportation for us, one of the staff members even escorted us to the hospital to serve as translator. On check-out, another staff offered to carry our luggages to the NEX station, which is a great help since we are travelling with kids. Location wise, this hotel is very convenient as it is literally beside Tokyo station. There are a varieties of food to choose from at the station. Also, the night view is absolutely beautiful.