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Excellent 8.3
Based on 3185 reviews

Recent customer comments

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based on 3185 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.0
  • Location 9.2
  • Room Comfort/Standard 8.5
  • Service 8.4
  • Value for Money 8.0
  • Food/Dining 7.4

Panit A.
December 17, 2015
Good location and staff
Location, friendly staff, cleanliness
The room is a bit small but I believe it is larger than most hotels in Tokyo. The maid cleans up the room very well everyday and the condition of the room is great though the hotel is a bit old. There is also a gym there but I have to pay extra 2160 yen to use the gym. The location of the hotel is great as it only take 3-5 mins walk to the train station or the shopping area.

Hong Kong
December 17, 2015
Good and Convenient Hotel
1. Very close to the JR exit, just within 5 mins 2. The hotel is clean and comfort with good room rate 3. if you don't want to be stay in very noisy place, it is good to stay here
It is really nice to stay in it. I have stayed in this hotel for 5 times since 2009. When I travel to Tokyo, it is my first priority to stay here. As it is very close to the JR Ikebukuro station, not so rush, noisy or crowed as Shinjuku if you want a bit calm, quiet and comfotable time.

Li N.
December 15, 2015
Hotel is near to subway & link to department store
convenient , clean and staffs are helpful
Hotel was conveniently located near subway and departmental stores. I did not have the opportunity to experience their dinning cause they are lots of fast food chains available. Hotel front desk staffs were helpful.

Chiar W.
December 13, 2015
Fantastic location, convenient for family.
Comfortable bed, fantastic location, great front line service.
Great, my kids love the location. I find the bed super comfortable. Convenient for taking train, a lot of choices for food. There are airport limo direct from haneda airport and narita airport. Just that the rooms are small.... I guess that happens in most of the hotels in Tokyo.

lim T.
December 12, 2015
Location is good but the room are too small
Clean, friendly staff, location is good

Petchompoo P.
December 11, 2015
Great one
Clean good services great location

Hong Kong
December 10, 2015
easy to find

Wing W.
December 09, 2015
Good experience
Good location. Good service. Clean

Wan T.
December 09, 2015
Excellent stay!
Clean, convenient, accessible
It was an enjoyable stay, staff was helpful and polite.

United Kingdom
December 07, 2015
Helpful, convenient and clean
helpful staff, tidy room and convenient
very enjoyable stay as my room is clean and large enough to store my baggage and souvenir.Bell captain and front desk staff are helpful.