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Excellent 8.3
Based on 3197 reviews

Recent customer comments

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based on 3197 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 7.9
  • Location 9.2
  • Room Comfort/Standard 8.5
  • Service 8.4
  • Value for Money 8.0
  • Food/Dining 7.4
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Petchompoo P. from Thailand
Stayed 5 nights in November 2015
Great one
Clean good services great location
Reviewed December 11, 2015

MEI W. from Hong Kong
Families with young children
Stayed 4 nights in March 2015
easy to find
Reviewed December 10, 2015

Wing W. from Australia
Stayed 4 nights in December 2015
Good experience
Good location. Good service. Clean
Reviewed December 09, 2015

Wan T. from Singapore
Stayed 7 nights in November 2015
Excellent stay!
Clean, convenient, accessible
It was an enjoyable stay, staff was helpful and polite.
Reviewed December 09, 2015

CHUN L. from United Kingdom
Solo travelers
Stayed 2 nights in December 2015
Helpful, convenient and clean
helpful staff, tidy room and convenient
very enjoyable stay as my room is clean and large enough to store my baggage and souvenir.Bell captain and front desk staff are helpful.
Reviewed December 07, 2015

Goh Y. from Singapore
Stayed 3 nights in December 2015
It's a good choice
Spacious room, accessible location & attentive staff
It was a very good experience, we had 4 luggage so we chose this hotel cos the airport limousine bus stopped here. The hotel lobby was welcoming, gave us the feeling that we're in some 4/5 star hotel. Room was spacious for 2, we chose Standard Double & had space for 4 luggage. It was very clean & still new looking, unlike the typical business hotel you'll expect in Japan. It's definitely a good investment if you want a comfy night sleep on a cold winter night.
Reviewed December 07, 2015

Eric S. from Philippines
Solo travelers
Stayed 2 nights in December 2015
easy to JR
center location, big rooms, quiet area
It was pleasant
Reviewed December 07, 2015

Iris L. from Singapore
Stayed 5 nights in November 2015
Highly recommended value-for-money hotel
location, room size, service of staff
Reviewed December 07, 2015

Maggie L. from Hong Kong
Stayed 2 nights in November 2015
Traditional hotel with convenient location
Location, hotel facilities & friend staff
Very convenient location with direct airport/hotel limousine bus service, good view with Fujiyama in some rooms on the high floors, breakfast with choices of varieties.
Reviewed December 06, 2015

Pui L. from Canada
Stayed 3 nights in November 2015
Good location
Location, location, location
Everything was alright; could be better if assigned to a more renovated room - the room definitely needed modernization
Reviewed December 03, 2015