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Excellent 8.3
Based on 3200 reviews

Recent customer comments

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based on 3201 reviews
  • Cleanliness 8.6
  • Facilities 7.9
  • Location 9.2
  • Room Comfort/Standard 8.5
  • Service 8.4
  • Value for money 8.0
  • Food/Dining 7.4

September 26, 2014
Location near to station
Hotel location , room comfortable and clean and staff response very fast.
This trip was business travel. The hotel location near to station and easy for me to move,it save a lot of time and save others transportation cost. Hotel near to shopping center and restaurant too.

Carmen C.
United States
September 25, 2014
Everything's awesome
Location Location Location
Excellent location, close to everything. Staffs are friendly and rooms are clean.

kiattisak A.
September 25, 2014
Good for Family with elder&kid
Near shopping&food, Near station and had Limousine bus service

September 24, 2014
Good Location
Near to train station, easy to find good food around, shopping around the area was good as well

Meredith H.
United States
September 23, 2014
Tourist's Stay
I found the three best things about the hotel were that it was a stop on the airport bus, near a train station and near restaurants and shops
I really liked this hotel. I picked it because of price and recommendation from other people. However the amenities were wonderful as was the convenience. The robes, slippers and many other items in the room including a daily paper really made the trip more special. I was originally unable to book a twin room but when I arrived I was able to upgrade to a twin room for not too much money. When we first arrived we were told we had to pay extra to check in before 3pm (it was noon) however when we said we had been traveling almost two days and wanted to check in nothing more was said about a fee. The gift shop had a lot of cute souvenirs but only took cash and they didn't speak much English. I don't mean to sound like the ugly American, but it is a tourist hotel.

September 21, 2014

September 18, 2014
The Metropolitan Hotel Ikebukuro area Tokyo is a very good 4* hotel with lots of restaurants and convenience stores in the neighbourhood. The staff are always very helpful and accommodating with all requests. The airport limo drops off and picks up at this hotel so getting from and to the airport is seamless. All in all a most pleasant stay and highly recommended.

Pek T.
September 18, 2014
Great location
Next to train station, convenience shops nearby
It was a comfortable stay. The staff was very helpful. They helped me call and reserve a fugu meal. Check in is strictly at 3pm which was fine. Good hotel to stay in as it is near the train station. Just look at metropolitan exit when leaving the train station

Leo L.
New Zealand
September 16, 2014
Excellent Stay
Location, Staff helpful, good restaurants
We stayed here for 8 nights. Location was great, short walk from Ikebukuro JR Station. They were having renovations at the hotel when we were there so it was a bit noisy, also carpet was quite dirty. Room size OK for Tokyo standards. Air con was great and quiet. Food choices at the hotel was plentiful although who would want to eat at the Hotel when Tokyo is such a foodaholic place!

Hui L.
September 15, 2014
Great Location
Location, Convenience, Comfort
The hotel is at a great location with plenty of restaurants and convenience stalls around. Airport Limousine drops off and picks up from this hotel making it easy to reach. Ikebukuro Train station is also about 5mins walk away from the hotel.