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Excellent 8.3
Based on 3147 reviews

Recent customer comments

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based on 3147 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 7.9
  • Location 9.2
  • Room Comfort/Standard 8.5
  • Service 8.4
  • Value for Money 8.0
  • Food/Dining 7.4

May 24, 2014
Service is good

Yap A.
May 23, 2014
Room were clean and bed comfortable.
Easy access to eateries, public transport & great shopping nearby.
We request for No Smoking room during booking. However, we were given a smoking room as the check-in staff insisted that Agoda never make this request. Fortunately, the room were provided with Sharp ioniser air purifier. So, it was not a issue.

Tzuying C.
May 22, 2014
This hotel locates in the center of lots shopping. The staffs are very friendly. You can speak English to communicate with them.

melani D.
United States
May 18, 2014
We love staying at The Metropolitan Hotel!
Location, friendly staff and very close to the train station.
We visit Tokyo every year and I wish we can go there more often. We stay at The Metropolitan Hotel every time we're there bec.the location is excellent and the staff are very friendly. Shopping areas and the train station is just across the street so it's very convenient. We love staying in this hotel all the time.

shuhui C.
May 18, 2014
excellent location

May 16, 2014
very convenient for viit to friends
in middleof city and close to railway station
Very good except we arrived from the airport at 10.00am and were charged an extra 63 dollars to get early access to our room which was not available until 11.30am.

Charlen Y.
May 15, 2014
Wonderful Hotel
Airport shuttle available. Easy access to shopping area. Close to shopping area.
Had a wonderful stay. Easy access to public transport and the hotel has a Airport shuttle serivce stop at its hotel. Most importantly, the bathroom came with a bathtube which is very rare in Tokyo hotel. Just love this Hotel. Highly recommanded

Maria G.
May 13, 2014
Excellent Stay
Location, Shopping, Convenient
Excellent stay with airport limo at the lobby itself. Easy pickup to and fro airports. Staff had good command of English, too. Clean rooms, but in-room Wifi needs to be stronger. 24hrs convenience store nearby (at least 3). Location is also near shopping districts. Less than 5min walk away Ikebukuro station.

elizabeth G.
United States
May 12, 2014
Excellent service
service was excellent
The Japanese community were polite and attentive, the hotel staff were attentive and customer service was excellent

May 11, 2014
Nice hotel
Comfortable, neat, near public transport
High speed room wifi, friendly staff, will go back to this hotel again!