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2015
Excellent 8.3
Based on 3198 reviews

Recent customer comments

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Excellent



based on 3198 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 7.9
  • Location 9.2
  • Room Comfort/Standard 8.5
  • Service 8.4
  • Value for Money 8.0
  • Food/Dining 7.4
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Choi E.
Hong Kong
March 13, 2014
Good location
Location
Not happy about the service.(a)I booked non-smoking room because of baby but the hotel provided smoking rrom for me. I complained but unable to change due to fully booked. (b)Ii requested for baby bed but was refused at the beginning since the hotel does not want to be responsible for any accident that may caused. I insisted to have the baby bed because I think it will be more danger to have the baby sleep together with us together.

Charmaine C.
Singapore
March 13, 2014
Enjoyable & Pleasant stay
Clean, Good Location, Near JR station and major Shopping Mall
Good service by their staff at the lobby. Rooms are clean. However, Japanese hotel tend to be more rigid on the standard check-in time.

jiayi W.
Canada
March 09, 2014
Fun with lots of good memories
clean,good location, helpful staff

SHAN Y.
China
March 07, 2014
Comfortable Stay
Convenient, Friendly Staff, Clean
The hotel is centrally and conveniently located next to the JR station. It is clean although the room is bit small as compared to the price. There is no wifi in the lobby area and need to pay 500yen per stay for wifi in room.

Cherry M.
Hong Kong
March 06, 2014
Nice hotel
Close to everything u need
Centrally located, airport shuttle, close to shopping area, easy access to public transport, high speed internet,close to restaurant

michelle W.
France
March 05, 2014
central location, many restaurants,shops around
1. central location,2. many restaurants,shops around.3.friendly staff
comfortable, cleanliness room and friendly staff. When we called to the front desk to fix the room wifi, they did right away,very good service and helpful staff. The room is better than what we expected.good location and easy to access the subway.Full of restaurant and shops around.

Craig C.
Australia
March 04, 2014
Extremely good value and quality
Service, Food, Staff
This isn't my first visit, but nothing has changed (which is a good thing as the quality of service last time was extremely good). It's almost right on top of Ikebukuro station, which is a major train station in Tokyo so very convenient.

Saranthorn S.
Thailand
March 04, 2014
Confortable hotel with nice location
Great Location with tokyo skyline and Easy access to public transport
Overall, our experience was a positive one. The room was quite small, but understandable since it's in the central of Tokyo. we enjoy the bathroom amenities and the wifi provided in the guest room

CHENG C.
Taiwan
March 02, 2014
Have nice time.
Nice people, Lot of place can be shop and

Dermot O.
Ireland
February 28, 2014
For business-a good location
Great Location
For Japan, rooms fairly large but it is the location that stands out for the hotel. It is next to a shopping centre and a train station and there are a number of restaurants around. I DID find the hotel food and drink rather pricey and it was hard to actually get somewhere to have business meetings