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Excellent 8.3
Based on 3172 reviews

Recent customer comments

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based on 3172 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 7.9
  • Location 9.2
  • Room Comfort/Standard 8.5
  • Service 8.4
  • Value for Money 8.0
  • Food/Dining 7.4

Sutandi J.
November 10, 2013
I would definitly choose this hotel in the future
Its near the JR Ikebukuro station, surrounded by many shops and it has shuttle bus service to Narita airport

Enny I.
November 08, 2013
Small room but has good location
Airport bus available, location, free wifi

Boonsom J.
November 08, 2013
Great location but not free WIFI
The hotel is located next to the Ikebukoro station and near a lot of shopping centre. There are are a lot of good restaurants around the hotel. The hotel is very clean.
This hotel is very nice and clean. It is located in one of transportation hub in Tokyo. There is a limousine bus stop in front of the hotel. The service is very good and fast in particular check-in and check-out. Only one disappointment is there is no free WIFI for the standard room.

Lillian H.
United States
November 08, 2013
comfortable and convient to transportation/subwa
location, friendly staff, subway access
nice.... accidently reserve a small double room, when I meant to order two twin double beds per room. Hotel could not and did not accomodate any changes. it is difficult to differentiate the room and bed configuration when booking on-line. we had two stays at the hotel...first one from Oct. 23 - 26, and we had both our rooms set up properly , 2 twin beds per room. on our return on Nov. 2 - 5, we got the two rooms, with small double bed, which didn't work for us, so one of us slept on the floor the first night. the hotel was able to give us 2 twin bed in both our rooms at a $30 cost/room.........was dissapointed that they couldn't at least give us one room with two twin beds. It would be awkward to sleep in a small bed with my brother.

Roy K.
United States
November 07, 2013
another great stay
location, location, location
I was thinking of staying elsewhere in Tokyo but after considering all of the options at another Hotel I chose to come back to the Metropolitan for the third time in six years.

Peter D.
November 06, 2013
Absolute O.K.. Have been there & will return
Hospitality, 24h service, location within Tokyo

Lawan T.
November 05, 2013
good location
very comfortable

ka K.
November 04, 2013
near a mtr station,shopping,convenient

Rayan T.
United States
November 04, 2013
Clean and convenient
Comfortable bed, large room for the price, near train station
I chose the deluxe room which was only slightly more expensive than the standard room but was worth it. The room was exceptionally clean and very comfortable. I would stay there again.

Lambert C.
November 04, 2013
Convenient shopping location
convenient shopping, lots of restaurants, night life