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Excellent 8.3
Based on 3172 reviews

Recent customer comments

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based on 3172 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 7.9
  • Location 9.2
  • Room Comfort/Standard 8.5
  • Service 8.4
  • Value for Money 8.0
  • Food/Dining 7.4

Michael B.
United Kingdom
July 07, 2016
Great Location for Haneda and Tokyo Attractions
One female member of the Customer Servives team spoke perfect English and was exceptionally helpful.

Liz C.
Hong Kong
July 06, 2016
Convenience location
Very good

Eng L.
July 05, 2016
Good and clean accommodation
Hotel Metropolitan is located within a short walking distance to/from the Ikebukuro Station. It is surrounded by shopping complexes and one can find several convenience stores in the area. The hotel rooms were fairly big and very clean and all had coffee making facility, TV and a small fridge. Bath robes/bedroom slippers and overnight toiletries were provided. Free wifi were easily accessible in the room and in the hotel premises. There were a number of in-house restaurants serving a variety of food. We had a good 2 nights stay and it was most comfortable. We highly recommend this hotel to those visiting Tokyo.

Kai S.
Hong Kong
July 04, 2016
Good Hotel, but not as good as 10 yrs before
Good Hotel, but not as good as 10 yrs before

georgina W.
United States
July 01, 2016
great location
Clean, located near Lumine department store and train station. Quiet area, lots of cafes, restaurants, stores. Excellent staff, clean rooms. Other than the old carpet, everything was great. Would stay there again.

Janetipan T.
June 28, 2016
clean and good service. location is good

monsicha P.
June 25, 2016
great trip
great hotel great staff very convenient, clean Love to stay.

wanpen U.
June 23, 2016
good location
good location

Wei G.
June 22, 2016
Best hotel in Ikebukuro
I have stayed in this hotel many times for the past 15 years of travels to Tokyo. This is still my favourite hotel compared to all others. The price have gone up quite a bit through the years, but it is worth the quality and location of the hotel. The rooms are spacious and comfortable. The bed is of good quality and size. Bathroom is comfortably spacious. Hotel location is 3 min walk to Ikebukuro station. There are countless eateries within 10min walking distance from the hotel. There are also many shopping malls: Tobu, Seibu, Parco, Loft etc. Bic Camera is also a big store in Ikebukuro and prices are cheaper than Yurakucho. If you don't mind paying a bit more, this is the best hotel in terms of price and quality.

Abd A.
June 22, 2016
Strategic location