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Excellent 8.1
Based on 2950 reviews

Recent customer comments

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based on 2950 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.3
  • Location 8.5
  • Room Comfort/Standard 8.3
  • Service 8.3
  • Value for Money 8.2
  • Food/Dining 7.1

Ho L.
Hong Kong
January 04, 2016
Nice hotel
Good location as near airport , staff friendly , good shuttle bus service
Nice hotel , just a few costly in the sky lounge on drink

Roger T.
January 04, 2016
Overnight stay at Hotel Nikko Narita
Fast and courteous staffs, free efficient wifi service and Lawson convenient store inside the hotel.
The service is quite good just like all the different hotels we have stayed at different parts of Japan. I would rate the room size an A but the outdated look a C+. We weren't able to try any restaurants during the stay because we arrived the hotel around 10pm and left around 7:20am. All the hotel restaurants are not available during those hours except the coffe shop which is open in the morningbut we rather prepare to sleep more before departing for the airport to catch our 10:30am flight . I just wish they would open a bar that serve light foods at least till midnight for late check-in travellers .

Kotchaporn P.
January 04, 2016
didn't appreciate this hotel
near Narita airport, shuttle bus service
i didn't appreciate Nikko Narita. old room, expensive restaurant in the hotel and not very delicious...

Ivan K.
January 04, 2016
Big room for airport hotel!
location, big room and easy access
It was an quite old hotel with big room and good location

Beng T.
January 03, 2016
Convenient, Frequent Bus to City/Airport
1. Location 2. Shuttle Bus to City/Airport 3. Friendly Staffs

Ming-Hsuan W.
January 03, 2016
It's very stuffy and hot inside the room.
Room is large and clean.
The staff asked us to pay extra 500 yen and not to allow to buy 2-people breakfast(only let us to buy 1-person breakfast), after long communication, she finally let us to by 2-people breakfast. And our room is stuffy and hot, the staff asks us to "open the window" for cooler wing, but with a lot of noise (airplane taking off and landing), it's a very strange solution. Besides, hotel staff don't really know how to speak English, maybe it is more suitable for Japanese local people to lodging.

Satoko C.
January 01, 2016
Clean, close to Airport with free transport to terminal, affordable

Tikno H.
January 01, 2016
Old bedroom
Close to the airport

Pinawaty K.
December 31, 2015
Outcome is not as expected
It was just quite well. It was not that satisfying as it is not up to its 4 star standards where facilities should already be renovated and renewed.

Jeffrey D.
December 31, 2015
transit stay from airport
room size , cleanliness, facilities
Best bang for the buck.