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Excellent 8.6
Based on 1155 reviews

Recent customer comments

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based on 1155 reviews
  • Hotel Condition/Cleanliness 9.4
  • Facilities 8.5
  • Location 8.4
  • Room Comfort/Standard 9.0
  • Service 9.1
  • Value for Money 8.5
  • Food/Dining 7.4

Edward B.
August 10, 2015
Niwa Wa wa wow!
Location, Quietness, Clenliness
Great Hotel and was even better second time around.

shirley O.
August 06, 2015
great stay
room , food , service

Subh C.
United States
August 04, 2015
Pleased customer
Politeness at the front desk, nice balance of Western & Eastern touches, convenient location
Very nice

Jack B.
July 26, 2015
Excellent overall...a few annoyances
Location is amazing, walking distance to Imperial palace, subway station and tokyo dome 5 mins away. The staff are friendly and the breakfast is delicious :)
The only annoying thing was that cleaning time was between 10 and 2 everyday, and you can't be in the hotel in that time. Also, the double bed is TINY! Would suggest 2 single beds if you are both tall.

July 21, 2015
A walking distance to Tokyo Dome
Staffs, Location, Cleaness,
Very comfortable, pleased and above all, it has smoking rooms!

Ramona N.
July 21, 2015
Great hotel for the price
Clean, friendly staff, great facilities
Close to tons of restaurants, train station was easy to access and the staff was extremely nice and helpful with everything.

July 19, 2015
very good
very good

Rong T.
July 14, 2015
Very friendly staff and excellent service
Very comfortable beds, staff accomodates your request to the best of their ability, quiet and night and very accessible.
They take very good care and attention to the little details. You can feel safe leaving your things ard as the service staff are very responsible and try their best not to touch your stuff as much as possible and clean what they are able to. Very satisfactory stay in overall.

Alvin K.
July 13, 2015
A nice hotel tucked away in a quiet neighbourhood
Located, Clean, Value for Money

Irene D.
July 07, 2015
Very clean and convenient hotel
Location, location, location
The hotel is very clean with good location near train station. And located in a quite neighborhood as well. The standard room is small though but I guess that's the size of the room in Tokyo. I wouldnt mind to stay in this hotel again when I'm back to Tokyo.