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Excellent 8.6
Based on 1156 reviews

Verified traveler reviews

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Excellent



based on 1156 reviews
  • Cleanliness 9.4
  • Facilities 8.5
  • Location 8.4
  • Room Comfort/Standard 9.0
  • Service 9.1
  • Value for money 8.5
  • Food/Dining 7.4
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MONTHIDA F. from Thailand
Couples
Stayed one night in August 2015
-
-
Reviewed August 14, 2015

Edward B. from Australia
Solo travelers
Stayed 7 nights in July 2015
Niwa Wa wa wow!
Location, Quietness, Clenliness
Great Hotel and was even better second time around.
Reviewed August 10, 2015

shirley O. from Singapore
Business travelers
Stayed 6 nights in July 2015
great stay
room , food , service
:)
Reviewed August 06, 2015

Subh C. from United States
Business travelers
Stayed 2 nights in July 2015
Pleased customer
Politeness at the front desk, nice balance of Western & Eastern touches, convenient location
Very nice
Reviewed August 04, 2015

Jack B. from Australia
Couples
Stayed 8 nights in July 2015
Excellent overall...a few annoyances
Location is amazing, walking distance to Imperial palace, subway station and tokyo dome 5 mins away. The staff are friendly and the breakfast is delicious :)
The only annoying thing was that cleaning time was between 10 and 2 everyday, and you can't be in the hotel in that time. Also, the double bed is TINY! Would suggest 2 single beds if you are both tall.
Reviewed July 26, 2015

YE T. from Myanmar
Business travelers
Stayed one night in July 2015
A walking distance to Tokyo Dome
Staffs, Location, Cleaness,
Very comfortable, pleased and above all, it has smoking rooms!
Reviewed July 21, 2015

Ramona N. from Guam
Families with young children
Stayed 7 nights in July 2015
Great hotel for the price
Clean, friendly staff, great facilities
Close to tons of restaurants, train station was easy to access and the staff was extremely nice and helpful with everything.
Reviewed July 21, 2015

YUESHAN B. from China
Solo travelers
Stayed one night in July 2015
very good
facilities.services.location
very good
Reviewed July 19, 2015

Rong T. from Singapore
Solo travelers
Stayed 6 nights in July 2015
Very friendly staff and excellent service
Very comfortable beds, staff accomodates your request to the best of their ability, quiet and night and very accessible.
They take very good care and attention to the little details. You can feel safe leaving your things ard as the service staff are very responsible and try their best not to touch your stuff as much as possible and clean what they are able to. Very satisfactory stay in overall.
Reviewed July 14, 2015

Alvin K. from Singapore
Solo travelers
Stayed one night in July 2015
A nice hotel tucked away in a quiet neighbourhood
Located, Clean, Value for Money
Reviewed July 13, 2015